ALEXANDRA KENNEDY
Archer Lodge
Summary
I have 8 years of experience in service and administrative roles. Expertise in customer service, team leadership, and documentation management. Strong, impactful, and effective interactions in high-pressure environments. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Sushi Iwa
03.2021 - Current
- Delivered service to guests, ensuring satisfaction and repeat business.
- Managed orders and coordinated with kitchen staff for timely food preparation.
- Trained new staff on menu items and service standards.
- Handled cash and processed payments accurately.
- Maintained cleanliness and organization of dining area.
Paperwork Assistant
Bone and Joint Surgey Clinic
04.2020 - 08.2021
- Managed patient records and documentation processes.
- Maintained compliance with healthcare regulations and standards.
- Supported billing department with necessary paperwork and data entry.
- Part Time
Manager
Burger King
01.2018 - 02.2021
- Oversaw daily operations of Burger King, ensuring compliance with company standards.
- Led a team of staff to better customer service and improve satisfaction ratings.
- Managed inventory and supply chain processes to reduce waste.
- Analyzed sales data to drive promotional strategies.
Education
Bachelors degree - Criminology
NC State University
Raleigh05-2026
Associates degree - Criminology
Johnston Community College
Smithfield05-2023
Skills
- Familiarity with criminology or sociology theories
- Active listening
- Teamwork and collaboration
- Cultural awareness and sensitivity
- Multitasking in high-pressure environments
- Menu memorization
- Point of sale (POS) system operations
- Team member support
Certification
NC Concealed Handgun License
Inland/Coastal Fishing License
Timeline
Server
Sushi Iwa
03.2021 - Current
Paperwork Assistant
Bone and Joint Surgey Clinic
04.2020 - 08.2021
Manager
Burger King
01.2018 - 02.2021
Bachelors degree - Criminology
NC State University
Associates degree - Criminology
Johnston Community College