Alexandra Jimenez

•Proficientinproblem-sokingtoquicklyidentifyandresolveissuesthatarise

during shifts. • Demonstrated expertise in leading and managing shifts, training and developing

team members, and ensuring customer satisfaction

• Recommended and upsold additional menu items to improve sales.
• Answered questions about menu selections and recommended food choices.
• Worked with kitchen crew and FOH employees to maintain seamless service.
• Completed cleaning, silverware management and server station organization.
• Performed regular table checks to ensure customer satisfaction with their dining experience.
• Took customer orders accurately and relayed them to kitchen staff.

• Engaged customers in pleasant conversation while completing cash register transactions.
• Stocked store shelves and end-caps with merchandise.
• Provided information to customers on products or services.