Alexander Rowell

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
• Developed strong product knowledge to address customer inquiries accurately and efficiently.

• Enhanced gym member satisfaction by maintaining a clean and organized workout environment.
• Collaborated with personal trainers to enhance client experiences, offering assistance during workouts as needed.
• Assisted members in achieving fitness goals through personalized guidance on equipment usage and exercise techniques.
• Increased overall gym safety by conducting routine inspections of fitness equipment and promptly addressing any issues.
• Provided exceptional customer service at the front desk, handling member check-ins, answering phone calls, and addressing questions or concerns about billing or membership status.
• Enforced rules and held customers accountable for not following gym regulations.
• Supported events hosted at the gym, assisting with setup, tear-down, and other logistical tasks as necessary for successful execution.
• Supported the sales team in acquiring new members through informative facility tours and explanations of available services.

Loaded, stored and securely transferred bunkers, oils and bilge to maintain safety and protect natural environment.
Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.

Stood watch while underway to facilitate communications and maintain onboard safety and security.
Performed deck maintenance and upkeep and reported abnormalities.
Worked flexible hours across night, weekend, and holiday shifts.

Used critical thinking to break down problems, evaluate solutions and make decisions.