Alexander Phams
Fort Bragg
Summary
Versatile professional with a background at the Army, adept in graphic design and computer troubleshooting. Excelled in enhancing team productivity and stakeholder satisfaction through effective project management and innovative design solutions. Skilled in fostering collaboration and delivering results under tight deadlines, demonstrating exceptional time management and creative skills.
Overview
6
6
years of professional experience
Work History
Task Manager / Graphic Designer / Computer Tech
Army
07.2021 - Current
- Created detailed project plans to guide team activities and expectations.
- Managed project budgets for optimized resource allocation.
- Increased stakeholder satisfaction with proactive updates on project progress.
- Streamlined project workflow for enhanced communication among departments.
- Improved team collaboration with regular communication and status updates, leading to increased productivity.
- Trained team members on best practices in task management, contributing to a more skilled workforce and improved performance.
- Fostered a positive work environment by promoting teamwork, recognizing achievements, and addressing conflicts proactively.
- Maintained open communication by presenting regular updates on project status to customers.
- Redesigned company logos and branding materials to establish a stronger visual identity within the competitive market.
- Developed attractive packaging designs for consumer products, resulting in increased sales and positive customer feedback.
- Collaborated with other designers to create visually appealing graphics for range of print and digital media.
- Developed original designs for print media, magazines and newspapers.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Photographed high-quality images for various print and digital projects.
- Produced engaging video content by collaborating with creative teams to understand project goals and audience needs.
- Enhanced viewer engagement by integrating graphics and sound design into video projects.
- Delivered edits on time for reviews and final delivery.
- Installed and configured hardware to promote compatibility with existing infrastructure.
- Diagnosed and troubleshot network problems to minimize downtime for end-users.
- Linked computers to network and peripheral equipment.
Delivery Driver
UPS
01.2020 - 01.2021
- Navigated local streets to ensure timely delivery of goods.
- Loaded and unloaded packages carefully, maintaining product integrity.
- Delivered packages on time by planning optimal delivery routes.
- Ensured customer satisfaction by providing friendly service during deliveries.
Picker Packer
Amazon
01.2019 - 01.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Education
Vincennes University
Vincennes, IN01-2019
Skills
- Computer troubleshooting
- Installation and repair
- Computer assembly
- Time management
- Multitasking and organization
- Team collaboration
- Graphic design
- Logo design
- Logo creation
Timeline
Task Manager / Graphic Designer / Computer Tech
Army
07.2021 - Current
Delivery Driver
UPS
01.2020 - 01.2021
Picker Packer
Amazon
01.2019 - 01.2020
Vincennes University
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