Alexander Hessinger
Laurinburg
Summary
Leader at Chick-fil-A, enhancing team performance through effective training and policy enforcement. Boosted operational efficiency by optimizing inventory management, reducing waste by 15%. Skilled in training and maintaining safety standards, ensuring a cohesive and productive work environment. Committed to elevating customer satisfaction with prompt, courteous service.
Overview
2
2
years of professional experience
Work History
Shift Leader
Chick-fil-A
08.2024 - Current
- Supervised team operations to ensure adherence to quality and service standards.
- Trained new employees on food safety protocols and customer service best practices.
- Monitored inventory levels, ensuring timely restocking and minimizing waste.
- Facilitated communication between front-line staff and management for operational efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Keep work procedures in order and make employees are aware of the rules and procedures
Education
High School Diploma -
Scotland Highschool
Laurinburg, NC06.2027
Skills
- Team leadership
- Training assistance
- Staff education and training
- Safety processes and procedures
- Policy enforcement
Timeline
Shift Leader
Chick-fil-A
08.2024 - Current
High School Diploma -
Scotland Highschool