Alexander Eaves
Clayton
Summary
Knowledgeable college student with a solid track record in managing fast-paced restaurant environments. Successfully led teams through busy shifts, ensuring smooth operations and high customer satisfaction. Demonstrated proficiency in problem-solving and effective communication, ensuring a welcoming and efficient environment
Overview
3
3
years of professional experience
Work History
Restaurant Shift Leader
Culver's of Clayton
04.2021 - 08.2024
- Addressed customer concerns, complaints and questions, resulting in customer service ratings higher than 80% of other Culver's franchises.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, cash handling procedures, safety and uniform requirements.
Education
Bachelor of Science - Public Health
East Carolina University
Greenville, NC05-2027
Associate of Science -
Johnston Community College
Smithfield, NCHigh School Diploma -
Clayton High School
Clayton, NC06-2023
Skills
- Critical Thinking
- Adaptability in Fast-paced Environments
- Detailed-Oriented Approach
- Inventory control POS systems
- Conflict Resolution
- Strong Communication Skills
Timeline
Restaurant Shift Leader
Culver's of Clayton
04.2021 - 08.2024
Bachelor of Science - Public Health
East Carolina University
Associate of Science -
Johnston Community College
High School Diploma -
Clayton High School
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