Alexander Dixon

• Loaded, unloaded, and moved material to and from storage and production areas.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Helped train new employees in safe practices and warehouse procedures.
• Assembled pallets and crates for secure transportation of materials.
• Maintained clean, orderly work environment free of hazards.
• Unpacked and repacked items in different quantities and configurations for shipment.

* Became PG for VRETS department

• Maintained compliance with test center policies, practices and procedures.
• Administered individual and group assessments according to testing guidelines
• Troubleshot issues with computer-based examinations.
• Located materials and online resources by demonstrating use of equipment and software.
• Remotely assisted students with troubleshooting software/issues regarding testing.

• Install bug prevention systems in pre constructed houses
• Install termite stations around the exterior of houses
• Communicate with customers about certain services
• Operated tools, equipment, and machinery according to safety standards.
• Calculated materials and time needed for each job.
• Inspected installations to check for functionality and maintain customer satisfaction.
• Updated company database with detailed installation and repair data to support accurate records.

• Assisted workers with transporting metal
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Self-motivated, with a strong sense of personal responsibility.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Sales, inventory and returns processing
• Maintaining a clean parking lot, full garage of carts.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
• Researched issues with shipments, product damage and incorrect product amounts.