Alexa Naves
Fuquay-Varina
Summary
Human Resources Administrator with 15 years of combined experience in HR management and operational roles within healthcare settings. Proven success in executing strategic HR initiatives focused on Talent Acquisition, Employee Retention, and Legal Compliance. Recognized for strong communication skills and ability to foster relationships that align HR practices with business objectives. Expertise in grievance management and resource optimization enhances organizational effectiveness.
Overview
10
10
years of professional experience
Work History
Career Specialist
VetJobs
Remote
10.2025 - Current
- Conducted career assessments to identify clients' strengths and interests.
- Developed personalized career action plans for diverse client populations.
- Provided one-on-one coaching on interview preparation and communication skills.
- Collaborated with local employers to identify job openings and internship opportunities.
- Utilized career management software to track client progress and service outcomes.
- Assisted clients in developing job search strategies, including resume writing, interview preparation and networking techniques.
- Updated and improved core guidelines, procedures, and tracking programs.
Director of Human Resources/Administration
Children’s Dental Foundation
01.2024 - 02.2025
- Oversee daily HR operations, including full cycle recruitment, onboarding, and training for clinic staff, ensuring
- compliance with state and federal employment laws
- Develop and implement HR policies and procedures in alignment with non-profit guidelines and best practices
- Manage employee relations, addressing concerns and resolving conflicts to maintain a positive work environment
- Administer compensation and benefits programs, ensuring competitive and equitable pay practices in line with industry standards and budgetary constraints
- Coordinate performance management processes, including regular evaluations, feedback sessions, and professional development plans
- Maintain accurate employee records, including certifications, compliance documents, and personnel files ensuring confidentiality and legal compliance
- Ensure clinic staffing needs are met through workforce planning, while balancing budget and operational requirements
- Advise leadership on organizational development, HR compliance, and labor law updates, providing strategic HR support to achieve clinic goals.
- Facilitate employee wellness programs and initiatives to promote a healthy and supportive work environment for staff
- Manage worker's compensation claims and safety training to ensure a safe, legally compliant workplace
- Monitor and report on HR metrics, such as turnover, employee satisfaction, and retention rates, offering recommendations for improvement.
Human Resources Generalist
South Bay Gastroenterology Medical Group
01.2023 - 01.2024
- Complete bi-weekly payroll for 100 employees , including adjustments when required, effectively utilizing HR/Benefits in Paychex
- Process LOA
- Liaise with Payroll department, benefits broker and carriers to resolve employee payroll and benefits matters
- Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; collaborate with departmental managers to understand skills and competencies required for openings
- Conduct or acquire background checks and employee eligibility verifications
- Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Attend and participate in employee disciplinary meetings, terminations, and investigations
- Employee I9 verification
- New hire orientation
- Assisted with policies & procedures
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Met with staff to resolve difficult situations
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Conducted salary survey research for both exempt and non-exempt positions.
- Create SOP
Operations Manager/HR
The Children's Clinic
01.2016 - 06.2022
- Oversee the day-to-day operations of the health center by overseeing business, operational, compliance, nursing and medical activities of the company's clinical facilities and implementing organizational and operational goals, procedures and policies
- Conduct monthly chart audits, daily cash collection and weekly deposits
- Major duties include supervision of all non-provider staff, patient satisfaction, directing efficient clinic flow, quality assurance, clinic and facility safety, clinic risk management and maximize productivity to increase access
- Hire staff, conduct annual reviews, and corrective actions as needed
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Organized and led staff orientation programs and training to promote collaboration
- Recruiting for all positions, new hire , post positions both internal and external.
Education
PHR - Human Resources
Syracuse University
Syracuse, NY07-2026
Data Analytics
Google
Remote12-2025
Bachelors Healthcare Management -
California Coast University
Santa Ana, CASkills
- Employee Relations Oversight
- Payroll (ADP & Paychex)
- Full cycle recruiting
- Compensation and benefits
- Employee Relations
- Employment Law Knowledge
- Employee Handbook Development
- FMLA /CFRA/ADA Comprehension
- Benefits Administration
- Investigations
- Termination Procedures
- HRIS Applications
- Onboarding & Offboarding
- Compliance management
- Data analysis
Languages
- Spanish
- Portuguese
Timeline
Career Specialist
VetJobs
10.2025 - Current
Director of Human Resources/Administration
Children’s Dental Foundation
01.2024 - 02.2025
Human Resources Generalist
South Bay Gastroenterology Medical Group
01.2023 - 01.2024
Operations Manager/HR
The Children's Clinic
01.2016 - 06.2022
PHR - Human Resources
Syracuse University
Data Analytics
Google
Bachelors Healthcare Management -
California Coast University