Alexa Medina
Monroe
Summary
Dynamic and driven professional eager to embrace new challenges and opportunities for growth. Possesses a robust work ethic, exceptional adaptability, and outstanding interpersonal skills that foster collaboration and communication. Proven ability to work independently while quickly mastering new concepts and technologies. Committed to delivering high-quality results in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Family Manager
Self-Employed
11.2019 - Current
- Manage household expenses, creating detailed, effective budgets.
- Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes.
- Create and coordinate a detailed calendar of activities and events, including academic deadlines, travel, and appointments/meetings.
- Build engaged relationships with healthcare professionals, academic administrators, and program leaders to ensure alignment with all needs.
- Navigate complex interpersonal challenges, mediating issues to build vital communication and resolution skills.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
Childcare Provider
Self-Employed
01.2023 - 07.2024
- Created an atmosphere that was stimulating, encouraging, supportive, loving and fun.
- Organized activities such as games, arts and crafts, music, books, outdoor play.
- Monitored safety of children at all times.
- Scheduled nap times and feedings including preparing pumped breast milk, formula and Nutritious solids.
- Managed multiple tasks simultaneously while responding quickly to changing needs of the children.
- Dressed and change diapers.
- Maintained communication with parents, and followed specific instructions regarding routines and discipline.
Client Coordinator
ExamWorks
02.2010 - 03.2020
- Handled and responded promptly to inquiries from examinees, attorneys and/or anyone acting on behalf of the examinee regarding questions, report status, concerns, or general request for information
- Scheduled and confirmed independent medical examinations needed in lieu of insurance claims
- Coordinated ancillary services such as interpretation, transportation, and or exam site rentals
- Communicated with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images
- Ensured prompt pre-payment for services issued
- Submitted status updates to physicians for fee approvals and late charges
- Oversaw revisions, printing and shipping of appointment letters to attorneys and claimants
- Managed referral requests from insurance carriers
- Negotiated and secured initial credentials with physicians for database inclusion
- Managed educational activities and training of new hires
- Gathered; organized and prepared source documents for data entry into the appropriate system database
- Verified accuracy of data through thorough review and resolution
- Adhered to HIPAA regulations in maintaining sensitive information
- Provided analysis and issue reports
- Decreased invoicing delays by following up on provider bills
- Printed and mailed current and overdue invoices
- Organized required paperwork including affidavits and fee invoices for no show incidents
Clerical Assistant
Amscor Inc.
08.2006 - 01.2010
- Handled incoming calls and directed them to the proper recipient or took detailed messages for those unavailable
- Managed bank accounts and monetary transactions through computer software (Quick Books)
- Filed and retrieved documents, records, and orders
- Prepared shipping documents, such as packing lists, bills of lading, shipping labels
- Managed relationships with trucking companies, freight forwarders, and courier service companies
- Arranged delivery of goods to clients, including securing quotes from freight forwarders, and contacting customers to confirm delivery date
- Performed data entry
Education
Associate of Arts And Sciences - Liberal Arts And Sciences
Nassau Community College
05.2011
Business and Liberal Arts
CUNY Queens College
09.2008
Skills
- Attention to detail
- Document management
- Multitasking
- Computer literacy and typing skills
- Time management
- Interpersonal communication
- Dependable and responsible
Timeline
Childcare Provider
Self-Employed
01.2023 - 07.2024
Family Manager
Self-Employed
11.2019 - Current
Client Coordinator
ExamWorks
02.2010 - 03.2020
Clerical Assistant
Amscor Inc.
08.2006 - 01.2010
Business and Liberal Arts
CUNY Queens College
Associate of Arts And Sciences - Liberal Arts And Sciences
Nassau Community College
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