Alex Mason
Rocky Mount,NC
Summary
Customer-oriented with experience in the service industry. Excellent communication skills with focus on guest satisfaction when interacting with patrons. Organized and hard-working in an intense work environment.
Overview
3
3
years of professional experience
Work History
Tool Rental Associate
Home Depot
05.2025 - Current
- Assisted customers in selecting appropriate rental tools for various projects.
- Maintained accurate inventory records and ensured tool availability for customer needs.
- Demonstrated safe and proper usage of equipment to customers, promoting confidence in rentals.
- Collaborated with team members to streamline tool checkout and return processes, enhancing efficiency.
- Resolved customer questions and issues promptly, ensuring a positive rental experience.
Food Waiter
San Jose Tacos & Tequila
05.2022 - 05.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Bachelor of Arts - History
North Carolina Wesleyan University
Rocky Mount, NC05-2026
Skills
- Customer service
- Professional appearance
- Salesmanship
- Decision-making
- Team collaboration
- Time management
- Food handling safety
- Hospitality and accommodation
- Cash handling
- Product demonstration
- Dependability
- Rental transactions
Timeline
Tool Rental Associate
Home Depot
05.2025 - Current
Food Waiter
San Jose Tacos & Tequila
05.2022 - 05.2025
Bachelor of Arts - History
North Carolina Wesleyan University
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