Alex Hooker
Pleasant Garden
Summary
Adept Paint Technician with a proven track record at Matlab, enhancing customer satisfaction and reducing material waste through meticulous attention to detail and efficient paint application methods. Skilled in color matching and team collaboration, I consistently deliver high-quality finishes, contributing to significant cost savings and service excellence.
Overview
23
23
years of professional experience
Work History
Paint Technician
Matlab
02.2018 - Current
- Ensured customer satisfaction through prompt and effective communication, addressing any concerns or issues efficiently.
- Adhered to environmental regulations by properly disposing of hazardous materials and maintaining ventilation equipment.
- Communicated effectively with clients, providing updates on progress and addressing any concerns or questions promptly.
- Assisted in training new technicians to improve overall team performance and productivity levels.
- Improved turnaround times by coordinating tasks efficiently within the team, reducing unnecessary downtime between jobs.
- Reduced material waste with efficient paint application methods, contributing to cost savings.
- Developed expertise in multiple paint systems, increasing versatility as a technician and expanding service offerings for clients.
- Enhanced customer satisfaction by delivering high-quality finishes through precise attention to detail.
- Optimized equipment usage by performing regular maintenance checks, prolonging tool life and minimizing repair costs.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Performed thorough inspections of completed work, ensuring consistency in appearance and meeting client expectations.
- Maintained a clean and organized workspace, promoting safety and efficiency in the paint booth.
- Participated in ongoing training workshops to stay current on industry trends and best practices.
- Increased paint quality by implementing proper mixing techniques and ensuring accurate color matching.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
Manager's Assistant
Hardee's Restaurant
06.2013 - 10.2018
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Conducted performance evaluations and provided constructive feedback to employees.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Crane Operator
Easco Crane
08.2001 - 04.2013
Education
No -
Southern Nash
Bailey, NCSkills
- Auto body repair
- Time management capabilities
- Color matching expertise
- Surface preparation techniques
- Paint mixing
- Safety protocols adherence
- Quality control procedures
- Continuous improvement mindset
- Detail-oriented approach
- Hazardous materials handling
- Inventory control
- Inventory management
- Basic math
- Hazardous material disposal
- Surface and paint matching
- New technician training
- Industrial coating applications
- Spray equipment proficiency
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Inspection procedures
- Effective communication
- Paint sprayer operation
- Material handling
- Decision-making
- Hand tool use
- Machine adjustment
- Safety procedures
- Finishing techniques
- Equipment operation
- Self motivation
- Efficiency optimization
- Goal setting
- Spray gun operation
- Professionalism
- Color mixing
- Color matching
- Time management abilities
- Continuous improvement
- Hazardous waste disposal
- Equipment maintenance
- Equipment preparation
- Professional demeanor
- Problem-solving aptitude
- Hazardous material handling
- Equipment calibration
Timeline
Paint Technician
Matlab
02.2018 - Current
Manager's Assistant
Hardee's Restaurant
06.2013 - 10.2018
Crane Operator
Easco Crane
08.2001 - 04.2013
No -
Southern Nash
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