Alex Brown
Charlotte
Summary
Results-driven supervisor with proven skills in conflict resolution, effective communication, and team collaboration. Focused on enhancing operational efficiency and streamlining workflows to drive productivity and achieve organizational goals.
Overview
17
17
years of professional experience
Work History
Supervisor / Coordinator
Morris Jenkins
Charlotte
11.2019 - Current
- Coordinated team efforts to streamline project workflows, resulting in improved communication and collaboration.
- Facilitated training sessions, enhancing staff skills and contributing to overall operational efficiency.
- Managed daily staff workflow, ensuring timely task completion and alignment with project goals.
- Conducted regular performance reviews with staff members to identify strengths and weaknesses.
- Ensured compliance with regulations regarding safety standards, health codes, and other applicable laws.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Recruited, interviewed and selected employees to fill vacant roles.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
Crane Operator / Production Machine Operator
Steelfab
Charlotte
05.2014 - 10.2019
- Operated overhead cranes to move heavy materials safely across job sites.
- Performed pre-operation inspections to verify equipment safety and functionality.
- Monitored load weights and stability during lifts to prevent accidents or damage.
- Inspected and maintained inventory of all slings, chains, ropes and shackles.
- Utilized remote controls or radio devices to operate the crane.
- Operated production machinery to ensure efficient workflow and quality output.
- Loaded raw materials into machines following safety protocols and procedures.
- Trained new operators on machinery use and operating procedures, enhancing team competency.
- Adjusted machine settings according to product specifications.
- Conducted tests on automated systems to confirm proper functioning before start-up operations.
- Loaded raw materials into machines, monitored the process, and unloaded finished products from machines.
Order Filler /Reach Forklift Operator
Wamart Distribution
Pageland
03.2012 - 07.2014
- Filled customer orders accurately and efficiently, contributing to overall customer satisfaction in a fast-paced environment.
- Trained new employees on order filling procedures and best practices, ensuring smooth onboarding and operational continuity.
- Communicated effectively with supervisors regarding inventory discrepancies and issues.
- Collaborated with team members to consistently meet and exceed daily goals set by management.
- Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
- Selected products and items from shelves and pallets for customer orders.
- Used high reach trucks, pallet jacks and forklifts to safely move merchandise.
Electronics Sales Associate
Walmart
Charlotte
05.2009 - 03.2013
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
- Assisted customers in selecting electronic products based on their needs.
- Educated customers on product features and benefits for informed decisions.
- Explained technical features and services associated with electronic items to customers.
- Maintained product displays to enhance customer engagement and promote sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Operated point-of-sale systems to ensure timely and accurate transaction processing.
- Resolved customer inquiries and complaints to enhance overall satisfaction.
- Conducted regular audits of merchandise to ensure proper pricing and labeling.
Education
GED -
CPCC
Charlotte, NC06-2008
Some College (No Degree) - International Business
CPCC
Charlotte, NCSkills
- Problem solving
- Conflict resolution
- Team collaboration
- Attention to detail
- Adaptability and flexibility
- Effective communication
Timeline
Supervisor / Coordinator
Morris Jenkins
11.2019 - Current
Crane Operator / Production Machine Operator
Steelfab
05.2014 - 10.2019
Order Filler /Reach Forklift Operator
Wamart Distribution
03.2012 - 07.2014
Electronics Sales Associate
Walmart
05.2009 - 03.2013
GED -
CPCC
Some College (No Degree) - International Business
CPCC