Alex Bosch
High Point
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
6
6
years of professional experience
Work History
General Manager
Giavonni’s Italian Restaurant
09.2024 - 11.2024
- Oversaw all aspects of restaurant operations, including staff management, inventory, and financial oversight
- Improved customer satisfaction ratings by implementing staff training programs focused on service excellence and hospitality standards
- Established efficient scheduling to ensure optimal staff coverage and operational flow
- Managed vendor relationships to negotiate favorable terms and ensure consistent quality of supplies
- Developed and launched successful promotional campaigns to drive foot traffic and sales
Bartender
Columbia Sussex Hotels
11.2023 - 09.2024
- Company Overview: (Marriott)
- Delivered exceptional customer service while preparing and serving high-quality beverages to hotel guests and event attendees
- Adhered to strict company and brand guidelines for drink presentation, cleanliness, and safety
- Collaborated with the food and beverage team to enhance guest experiences and cross-sell dining options
- Assisted with inventory management and minimized waste by carefully monitoring stock levels
- Acted as a mentor for new hires, training them on bartending techniques, company policies, and customer engagement strategies
- (Marriott)
Assistant Bar Manager
Smohk’d
02.2020 - 07.2021
- Directed daily bar operations, including inventory control, staff supervision, and customer satisfaction
- Coordinated and executed promotional events, such as themed nights and private parties, to increase revenue
- Analyzed sales data and customer preferences to introduce profitable drink options and happy hour specials
- Ensured compliance with local and state alcohol laws, maintaining a safe and responsible environment for guests
- Assisted the general manager in hiring and training new bartenders and barbacks
Lead Bartender
East Coast Wings + Grill
06.2019 - 04.2020
- Spearheaded bar operations, including setting up workstations, managing inventory, and training team members
- Demonstrated advanced bartending techniques to create craft cocktails, increasing customer satisfaction
- Developed and maintained relationships with regular patrons to foster loyalty and repeat business
- Assisted in planning and executing restaurant-wide promotions to boost customer engagement
- Handled financial transactions with precision, ensuring accurate till counts and end-of-day reports
Bar Manager/Front of House Manager
Simply Thai
08.2018 - 07.2019
- Managed front-of-house operations, ensuring smooth coordination between kitchen staff and servers
- Scheduled and supervised employees, ensuring adequate coverage and productivity during peak hours
- Conducted performance evaluations, providing feedback and coaching to improve staff effectiveness
- Innovated seasonal and signature cocktail menus, introducing unique beverages that enhanced the dining experience
- Conducted routine inspections to maintain compliance with health and safety standards
- Addressed customer concerns promptly, turning challenges into opportunities to strengthen brand reputation
Education
High School Diploma -
Southwest Guilford High School
High Point, NCCosmetology Certification -
Leon’s Beauty School
Greensboro, NC03.2022
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
References
Available upon request
Occupationallicensesandcertifications
Cosmetology Certification, Leon’s Beauty School
Timeline
General Manager
Giavonni’s Italian Restaurant
09.2024 - 11.2024
Bartender
Columbia Sussex Hotels
11.2023 - 09.2024
Assistant Bar Manager
Smohk’d
02.2020 - 07.2021
Lead Bartender
East Coast Wings + Grill
06.2019 - 04.2020
Bar Manager/Front of House Manager
Simply Thai
08.2018 - 07.2019
Cosmetology Certification -
Leon’s Beauty School
High School Diploma -
Southwest Guilford High School
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