Alesha Beamon
Fuquay-Varina
Summary
Dynamic professional with a proven track record at The Guys Place, excelling in organization and time management. Enhanced client satisfaction through improved scheduling systems and adept problem resolution. Skilled in data entry and tech-savvy solutions, consistently delivering exceptional service and fostering loyalty among clients.
Overview
10
10
years of professional experience
Work History
Receptionist
The Guys Place
10.2022 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
VIP Cocktail Server Manager
Love Lounge
07.2020 - 04.2024
- Balanced multiple tasks simultaneously without compromising the quality of service provided during busy shifts.
- Maintained exceptional knowledge of menu offerings to accommodate preferences.
- Demonstrated adaptability by catering different types of events such as corporate gatherings or private parties effectively.
- Handled cash transactions accurately, maintained proper inventory records and ensured compliance with all regulations regarding alcohol consumption on premises.
- Established rapport with high-profile clients, leading to increased loyalty and repeat business.
- Provided constructive feedback on ways to improve processes or offerings based on personal observations or guest input.
- Maintained customer satisfaction with timely table check-ins to beverage needs.
Team Lead Sales Associate
FIFI'S Consignment
09.2018 - 03.2020
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Enhanced customer satisfaction rates by providing exceptional service and addressing customer concerns promptly.
- Developed strong relationships with key clients, ensuring their continued loyalty and repeat business.
- Analyzed sales trends to identify slow-moving items, recommending actions such as price adjustments or promotional campaigns for improved profitability.
- Optimized warehouse organization, allowing for easy access to consigned items and efficient order processing.
- Implemented loss prevention strategies, minimizing shrinkage and safeguarding company assets from theft or damage.
- Improved product visibility by creating eye-catching merchandise displays.
Stylist Sales Associate
Karen Millen
03.2015 - 08.2018
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Embraced fashion and understood market trends to articulate in client interactions.
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
Education
Associate of Arts - Fashion Marketing/Merchandising
Art Institute Of Raleigh/Durham
Durham, NCSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
The Guys Place
10.2022 - 10.2024
VIP Cocktail Server Manager
Love Lounge
07.2020 - 04.2024
Team Lead Sales Associate
FIFI'S Consignment
09.2018 - 03.2020
Stylist Sales Associate
Karen Millen
03.2015 - 08.2018
Associate of Arts - Fashion Marketing/Merchandising
Art Institute Of Raleigh/Durham
Similar Profiles
Samantha WrigglesworthSamantha Wrigglesworth
Director of Sales and Events at Middleton Place and The Inn at Middleton PlaceDirector of Sales and Events at Middleton Place and The Inn at Middleton Place
Robert VanBenschoten JrRobert VanBenschoten Jr
Area Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place ChelseaArea Sales Manager at Hyatt Place New York City/Times Square & Hyatt Place Chelsea
Diana Karina Valencia-SantoyoDiana Karina Valencia-Santoyo
Team Member at Brewster Market Place Harvest PlaceTeam Member at Brewster Market Place Harvest Place