Aleeyah Brown
Charlotte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
5
5
years of professional experience
Work History
Human Resources Assistant
Fayetteville State University
06.2023 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Associate Team Leader
H&r Block
11.2022 - 04.2023
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Human Resources Assistant
Pilkington Glass
02.2022 - 10.2022
- Run Payroll, filing, producing weekly overtime reports via excel and monthly bank reconciling, etc.
- Compiled employee records from individual departments to maintain central files.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Conducted exit interviews with terminated employees.
Associate Team Leader
H&r Block
10.2021 - 02.2022
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Waitress
Red Crab Seafood
01.2020 - 03.2020
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Processed orders and sent to kitchen employees for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Hostess
Carrabba's Restaurant
02.2019 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Provided patrons with estimated waiting times during peak service hours.
Education
Bachelor of Science - Finance
University of North Carolina At Greensboro
Greensboro, NC05.2021
Skills
- Communication
- Leadership experience
- Problem-Solving
- Teamwork
- Interpersonal
- Administrative
- Onboarding
- Analytical and Critical Thinking
- Cash Handling
- ID Verification
- Data Entry
- Event Networking
Timeline
Human Resources Assistant
Fayetteville State University
06.2023 - Current
Associate Team Leader
H&r Block
11.2022 - 04.2023
Human Resources Assistant
Pilkington Glass
02.2022 - 10.2022
Associate Team Leader
H&r Block
10.2021 - 02.2022
Waitress
Red Crab Seafood
01.2020 - 03.2020
Hostess
Carrabba's Restaurant
02.2019 - 01.2020
Bachelor of Science - Finance
University of North Carolina At Greensboro
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