Aleeah Harris
Fayetteville
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at The Fresh Market through exceptional cash register accuracy and relationship-building. Skilled in customer assistance and cash handling, demonstrated reliability, and a commitment to resolving complaints, boosting loyalty and repeat business. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
13
13
years of professional experience
Work History
Cashier
The Fresh Market
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Student Ambassador Volunteer
University Of North Carolina At Greensboro
10.2021 - 01.2022
- Assisted admissions counselors in reaching out to prospective students via phone, email, and in-person interactions.
- Utilized social media platforms to effectively market upcoming events and increase overall attendance rates.
- Served as a resource for students seeking information about clubs, organizations, and other extracurricular opportunities on campus.
- Supported new student orientation programs, resulting in a smoother transition for incoming freshmen.
- Addressed questions from prospective students, providing accurate information about university services, policies, and procedures.
- Established collaborative relationships with various departments across campus to support event planning efforts more effectively.
- Gained strong public speaking skills through frequent presentations to diverse audiences during campus tours and information sessions.
- Answered questions from visitors and potential students about university life.
- Cultivated a supportive community amongst fellow ambassadors through team-building activities and group outings.
Sales Associate
Rainbow Clothing Store
09.2019 - 12.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Student Volunteer
Second Harvest Food Bank
06.2011 - 08.2011
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
Education
Bachelor of Arts - English
University of North Carolina in Greensboro
Greensboro, North Carolina05.2024
High School Diploma -
Pine Forest High School
Fayetteville, North Carolina 06.2018
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Cash Register Operation
- Customer Relations
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
Timeline
Cashier
The Fresh Market
03.2024 - Current
Student Ambassador Volunteer
University Of North Carolina At Greensboro
10.2021 - 01.2022
Sales Associate
Rainbow Clothing Store
09.2019 - 12.2019
Student Volunteer
Second Harvest Food Bank
06.2011 - 08.2011
Bachelor of Arts - English
University of North Carolina in Greensboro
High School Diploma -
Pine Forest High School
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