ALECIA FRENCH
Charlotte
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
Work History
Senior Risk Advisor
Guided Insurance Solutions
12.2022 - Current
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Increased policy sales by implementing innovative marketing strategies and providing exceptional customer service.
- Led a successful sales team by providing ongoing training, support, and performance evaluations.
- Collaborated with underwriters to develop customized insurance policies tailored to individual client needs.
Sales Manager
Freedom Financial Network
10.2021 - 12.2022
- Increased sales revenue by implementing effective performance strategies and coaching techniques.
- Enhanced team productivity by conducting regular training sessions and providing constructive feedback.
- Boosted overall sales performance by designing and executing innovative incentive programs for the sales team.
- Conducted regular performance reviews for each team member, setting clear expectations and goals for improvement.
SMB Team Lead
Spectrum
12.2017 - 10.2021
- Managed sales data and customer information using CRM.
- Identified opportunities and developed ideas with key decision makers to drive sales.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Senior Sales Agent
Red Ventures
09.2015 - 05.2017
- Achieved and exceeded sales and performance metrics.
- Maintained high quality standards and ensured compliance with government regulations and brand partners.
- Trained and developed new team members to improve their product knowledge and sales skills.
- Exceeded sales goals by 30% for six consecutive months, making top sales agent list.
- Prepared monthly financial reports for finance team based on job performance and budgets.
- Partnered across organization to operate within risk and profit guardrails
Management Trainee
Enterprise Holdings
06.2013 - 05.2015
- Marketed to corporations to generate new business and maintain existing relationships
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
- Produced thorough, accurate and timely reports on project activities
- Achieved success with training and mentoring sessions for team members
- Participated in team meetings to review business results and discuss new initiatives and priorities.
Education
Certification -
Foundations of Project Management
Google 02.2023
Bachelor of Arts - Psychology, Community Relations
Winston-Salem State University
Winston Salem, NC05.2013
Skills
- Project Management – Work front, Workamajig, Microsoft Project, Air table, JIRA, Smart Task
- CRM –Workday, Kronos, Salesforce, CSG
- Presentation - Microsoft PowerPoint, Prezi, Keynote, SharePoint
- Performance Management
Timeline
Senior Risk Advisor
Guided Insurance Solutions
12.2022 - Current
Sales Manager
Freedom Financial Network
10.2021 - 12.2022
SMB Team Lead
Spectrum
12.2017 - 10.2021
Senior Sales Agent
Red Ventures
09.2015 - 05.2017
Management Trainee
Enterprise Holdings
06.2013 - 05.2015
Certification -
Foundations of Project Management
Bachelor of Arts - Psychology, Community Relations
Winston-Salem State University
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