Alberto Cordova Luna
Jackson Springs
Summary
Dynamic Electronics Sales Associate with a proven track record at Target, excelling in customer satisfaction through expert product recommendations and effective upselling strategies. Leveraging strong interpersonal skills and inventory oversight, I consistently enhance the shopping experience, driving repeat business and fostering positive relationships with customers.
Overview
3
3
years of professional experience
Work History
Electronics Sales Associate
Target
09.2024 - Current
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
- Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
- Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
Cashier
Walmart
09.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Crew Member
Bojangles'
02.2022 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Associate of Arts - Business Administration And Management
Randolph Community College
Asheboro, NC06-2028
Skills
- Proficient in [software]
- Sales techniques mastery
- Inventory oversight
- Interpersonal and written communication
- Sales assistance
- Upselling strategies
- Goal oriented
- Product recommendations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Electronics Sales Associate
Target
09.2024 - Current
Cashier
Walmart
09.2023 - 09.2024
Crew Member
Bojangles'
02.2022 - 09.2023
Associate of Arts - Business Administration And Management
Randolph Community College
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