Dedicated Parent Liaison with a strong focus on communication, collaboration, and recordkeeping. Proven ability to support diverse communities while enhancing parent engagement and maintaining operational efficiency.
Overview
14
14
years of professional experience
Work History
Parent Liason
Wayne County Public Schools
Seven Springs, NC
11.2021 - 06.2025
Managed front office operations, providing support to students, families, and staff while ensuring efficient daily school functions.
Collaborated with the principal, teachers, and staff to communicate important information and support positive relationships with parents and guardians.
Assisted with parent conferences, IEP meetings, and discipline meetings to help families understand student progress and school policies.
Provided classroom support and served as a substitute teacher when needed to maintain instructional continuity.
Translated school documents and verbal communication for Spanish-speaking families to improve accessibility and engagement.
Supported the principal and administrative team with additional tasks and school-wide initiatives as needed.
Administrative Assistant
Butterball LLC
Mount Olive, NC
03.2011 - 04.2019
Maintained accurate employee records by updating associate profiles, rosters, and personnel information in company systems.
Managed applications for employee educational reimbursement and ensured proper documentation and processing.
Supported Health Services by entering medical notes, assisting employees, translating for Spanish-speaking associates, and covering the service window.
Assisted with employee health processes including documentation for physicals and medical visits.
Generated and maintained monthly training reports for the training department.
Ordered and tracked office supplies for the Occupational Health and Safety (OHS) and Training departments.
Answered and directed incoming calls, providing professional customer service and administrative support.
Created, organized, and maintained new hire personnel files and documentation.
Produced employee identification badges using the company badge system.
Entered and maintained employee data including medical notes, action reports, and address changes.
Provided guidance to associates regarding attendance policies and procedures.
Translated verbal and written communication between English and Spanish to support clear workplace communication.
Prepared reports and assisted with payroll-related tasks including distributing employee checks.