Alayna Farzalo
Concord
Summary
Criminal justice student focused on legal analysis and procedural reasoning. Provides clear communication and effective judgment in fast-paced, client-driven contexts. Capable of synthesizing intricate information and balancing competing priorities while ensuring high professional standards. With a commitment to applying these strengths in roles that advance effective and ethical justice practices.
Overview
4
4
years of professional experience
Work History
Server
Hickory Tavern
Huntersville
05.2023 - Current
- Delivered professional communication and rapid problem-solving to enhance client satisfaction.
- Managed multiple time-sensitive tasks with precision and attention to detail.
- Built rapport swiftly with new individuals to foster positive relationships.
- Maintained professionalism during high-pressure interactions with clients.
- Demonstrated reliability and punctuality throughout high-volume shifts.
- Balanced 40-hour workweeks while pursuing rigorous academic commitments.
Customer Service Associate
Crumbl
Concord
11.2021 - 03.2022
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NC12.2025
Associates - Arts
Rowan-Cabarrus Community College
Kannapolis, NC12.2023
High School Diploma -
Cabarrus-Kannapolis Early College High School
Kannapolis, NC06.2023
Skills
- Public speaking and presentations
- Legal analysis
- Criminal justice research
- Active learning
- Conflict resolution
- Time management
- Organizational communication
- Microsoft Office and Google Drive
Affiliations
North Carolina Student Legislature (NCSL) - 2025
Accomplishments
Best Resolution - NCSL October Interim Council - Fall 2025
Timeline
Server
Hickory Tavern
05.2023 - Current
Customer Service Associate
Crumbl
11.2021 - 03.2022
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Associates - Arts
Rowan-Cabarrus Community College
High School Diploma -
Cabarrus-Kannapolis Early College High School