Alanna Davis
Rocky Mount
Summary
Dedicated and adaptable employee with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier/Assistant Store Manager
Speedway LLC
Rocky Mount
07.2025 - Current
- Assisted in managing daily store operations and team performance.
- Supervised daily operations to ensure compliance with policies, safety standards and cash-handling procedures.
- Trained and coached team members to improve performance, customer service and tackle sales goals.
- Managed inventory levels and merchandising to drive sales and reduce shrink.
- Collaborated with vendors to ensure consistent product availability and secure competitive pricing.
- Resolved customer issues quickly and professionally to support repeat business.
- Handled opening and closing duties, including cash reconciliation and shift planning.
Lab Technician
Universal Leaf
Nashville
09.2024 - 11.2024
- Compiled non-related tobacco materials, measured weight, packaged and documented in both paperwork and digital formats.
- Maintained strict adherence to safety protocols while handling materials to uphold lab safety standards.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
Security Guard
Allied Universal
Whitakers
06.2023 - 06.2024
- Proactively monitored premises to safeguard personnel and property, identifying risks early and taking decisive action to prevent incidents.
- Delivered exceptional customer service while enforcing safety protocols, security procedures and site‑specific policies, ensuring a secure environment for clients and visitors.
- Partnered with local law enforcement during investigations and emergency situations, providing clear communication and reliable support to resolve issues efficiently.
- Demonstrated strong problem‑solving skills by addressing issues quickly and independently, delivering clear, actionable information while operating with minimal supervision.
- Maintained accurate daily logs documenting key activities, observations and incidents to support transparency and compliance.
Assistant Store Manager
Speedway LLC
Rocky Mount
10.2020 - 03.2021
- Led a team of employees, providing ongoing training to enhance customer satisfaction levels and achieve desired sales targets.
- Resolved customer complaints promptly, effectively addressing issues during store hours.
- Supervised cashiers in processing payments to streamline operations.
- Coordinated with vendors to secure product availability at competitive prices.
- Prepared detailed reports summarizing sales activity, customer feedback and other relevant information.
Cashier/Customer Service
Wendy's
Troutman
08.2018 - 09.2020
- Greeted customers and delivered friendly, efficient service.
- Enhanced customer satisfaction by personalizing service.
- Answered customer inquiries regarding menu items, pricing, and promotions.
- Processed transactions accurately using POS systems.
- Completed opening and closing tasks, including restocking and cleaning.
Education
High School Diploma -
Career And Technical School
Troutman, NC06-2019
Skills
- Customer service
- Effective communication
- Team leadership
- Stock organization
- Staff training
- Register operations
- Attention to detail
- Payment processing
- Time optimization
- Product promotion
- Problem solving
- Adaptability
Certification
- CPR Certification, 01/01/23, Present
- Driver's License
Timeline
Cashier/Assistant Store Manager
Speedway LLC
07.2025 - Current
Lab Technician
Universal Leaf
09.2024 - 11.2024
Security Guard
Allied Universal
06.2023 - 06.2024
Assistant Store Manager
Speedway LLC
10.2020 - 03.2021
Cashier/Customer Service
Wendy's
08.2018 - 09.2020
High School Diploma -
Career And Technical School