Alania Skocz
Greenville
Summary
Enthusiastic Front Line Crew Member with many years of varied experience serving as face and personal image of retail stores and clubs. Flexible and outgoing team player with passion to grow business by building customer relationships. Committed to learning business processes and products thoroughly and addressing every customer concern or question with accuracy and courtesy.
Overview
4
4
years of professional experience
Work History
Front Line Crew Member
Aramark
Greenville
11.2021 - 04.2026
- Provided excellent customer service in fast-paced dining environment.
- Operated kitchen equipment to prepare high-quality meals efficiently.
- Maintained cleanliness and organization of work areas and dining spaces.
- Collaborated with team members to ensure smooth service operations.
- Followed food safety guidelines to ensure safe meal preparation practices.
- Assisted in training new staff on operational procedures and customer service standards.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Ensured compliance with health regulations in the workplace.
- Operated kitchen equipment safely and efficiently.
- Provided excellent customer service at all times.
- Restocked items on shelves as needed.
- Served as frontline point of contact for customer-facing communication and received and placed customer calls regarding order status, payments and product information.
- Served meals quickly and courteously to customers' satisfaction.
- Maintained a clean and organized workstation.
- Communicated effectively with other staff members during shifts.
- Upheld standards of hygiene within the restaurant environment.
- Assisted with orders and food preparation.
- Assisted with training new employees on proper food handling techniques.
- Adhered to all company policies and procedures.
- Prepared drinks according to customer specifications.
- Completed daily cleaning tasks such as mopping floors, washing dishes.
- Monitored food temperatures to ensure safe storage conditions.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Tailored orders to address customer allergies and gluten concerns.
Education
Bear Grass High
Williamston , NCSkills
- Customer service
- Kitchen equipment operation
- Food safety compliance
- Inventory management
- Food preparation techniques
- Attention to detail
- Adaptability
- Maintaining cleanliness
- Food preparation assistance
Timeline
Front Line Crew Member
Aramark
11.2021 - 04.2026
Bear Grass High