Alani Givens
Charlotte
Summary
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in the cashier role.
Overview
2
2
years of professional experience
Work History
Cashier
Bossy Beulah's
08.2025 - 01.2026
- Assisted customers with product selections, enhancing overall shopping experience.
- Resolved customer inquiries and concerns promptly, fostering positive relationships.
- Supported team members during peak hours to maintain smooth operations.
- Participated in training sessions to improve product knowledge and customer service skills.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
McAllister's Deli
05.2025 - 07.2025
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Cashier
Sweet Frog
05.2024 - 01.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of service area to ensure a welcoming environment.
- Handled cash and credit transactions, ensuring compliance with cash handling procedures.
- Monitored inventory levels and restocked supplies as needed to minimize shortages.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Mallard Creek High School
CharlotteSkills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Customer relations
Timeline
Cashier
Bossy Beulah's
08.2025 - 01.2026
Cashier
McAllister's Deli
05.2025 - 07.2025
Cashier
Sweet Frog
05.2024 - 01.2025
High School Diploma -
Mallard Creek High School