International Affairs, Law Enforcement, Public Policy, Political Campaigning, Mental Health and Disability Advocacy, US Government, African American History
Alana Joyner
Wilmington
Summary
Dynamic professional with a proven track record in social media management at Hollins University, enhancing brand visibility through strategic content creation. Skilled in teamwork and data interpretation, I excel in fostering community relationships and driving engagement, consistently delivering results that exceed expectations while maintaining compliance and professionalism. Additionally I'm a background screening professional prepared to bring extensive analytical expertise. Proven ability to conduct thorough investigations and ensure regulatory compliance, backed by history of identifying potential risks and discrepancies. Known for fostering collaboration and delivering reliable results, adapting seamlessly to changing requirements.
Overview
8
8
years of professional experience
Work History
Referee
Pleasure Island Soccer Association
01.2018 - 04.2019
- Enforced game rules to ensure fair play and sportsmanship during matches.
- Managed player conduct to maintain a respectful and safe environment on the field.
- Communicated effectively with coaches and players to clarify decisions and resolve disputes.
- Observed gameplay closely to accurately assess fouls, offsides, and penalties in real-time.
- Demonstrated conflict resolution skills to address disputes among players, coaches, as well parents.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
Team Member
Which Wich Superior Sandwiches
04.2021 - 09.2023
- Collaborated with team members to maintain high standards of food safety and cleanliness.
- Provided exceptional customer service by accurately taking orders and responding to inquiries.
- Operated kitchen equipment efficiently, ensuring timely meal preparation and service delivery.
- Assisted in training new employees on operational procedures and customer interaction techniques.
Volunteer
Superb Futbol Club
05.2021 - 09.2022
- Implemented safety protocols to ensure a secure environment for all participants.
- Collaborated with parents and guardians to address concerns and provide updates on camper progress.
- Served as a role model for younger campers by demonstrating respect, responsibility, honesty, caring attitude towards peers during camp activities.
- Led groups of children safely through variety of camp activities.
- Supported camp staff in organizing and executing daily schedules, ensuring smooth operations at all times.
- Ensured proper supervision during recreational activities, promoting physical fitness and overall health among campers.
- Developed strong rapport with campers by actively participating in activities alongside them and providing positive reinforcement.
- Participated in staff training sessions to enhance knowledge of child development, group dynamics, and conflict resolution techniques.
- Demonstrated constant safety awareness and critically evaluated situations for potential risks.
- Managed supply inventory, ensuring that necessary materials were always available for daily activities and games.
Future Business Leaders of America Club President
Eugene Ashley High School
08.2022 - 07.2023
- Led strategic initiatives to enhance student engagement and academic performance.
- Coordinated professional development programs to foster educator growth and collaboration.
- Analyzed data to identify trends in student achievement and inform decision-making.
- Established partnerships with community organizations to support and provide resources.
- Fostered a positive school culture through effective communication and conflict resolution strategies.
- Organized social responsibility initiatives that positively impacted the Wilmington, North Carolina community.
- Enhanced the Eugene Ashley High School FBLA program by boosting program growth through outreach to New Hanover Middle Schools Murray Middle School and Myrtle Grove Middle School.
- Organized field trips as well as volunteer opportunities as team bonding while support the community.
Social Media Manager
Hollins University BSU
04.2025 - Current
- Developed and executed comprehensive social media strategies to enhance brand visibility.
- Analyzed engagement metrics to refine content and improve audience interaction.
- Managed social media platforms, ensuring consistent messaging across channels.
- Established a content calendar to streamline posts and maintain audience engagement.
- Engaged with followers to foster community relationships and address inquiries effectively.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Developed comprehensive social media strategy to enhance online presence.
- Coordinated club partnerships, leveraging their reach to expand club visibility.
- Increased follower engagement with interactive content and timely responses to comments.
Operations
Viewpoint Screening
05.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted comprehensive background checks using advanced screening technology and databases.
- Evaluated applicant data for accuracy and compliance with industry regulations.
- Continuously updated knowledge on relevant laws and regulations pertaining to background screening practices, ensuring full compliance at all times.
- Assisted clients in understanding complex background check results, addressing concerns and answering questions as needed.
- Improved client satisfaction rates by delivering timely and accurate background screening results.
- Maintained strict confidentiality of sensitive personal information, ensuring compliance with legal guidelines and company policies.
- Contributed to corporate goals by consistently meeting or exceeding productivity targets for completed screenings per month.
Education
Bachelor of Arts - Political Science, International Studies DM
Hollins University
Roanoke, VA05-2027
High School Diploma -
Eugene Ashley High School
Wilmington, NC06-2023
Skills
- Social media management
- Teamwork and collaboration
- Accuracy and precision
- Background research
- Data interpretation
- Compliance
- Industry awareness
- Investigative skills
- Reliability
- Multitasking Abilities
- Team leadership
- Professional etiquette
Interests
Timeline
Social Media Manager
Hollins University BSU
04.2025 - Current
Operations
Viewpoint Screening
05.2023 - Current
Future Business Leaders of America Club President
Eugene Ashley High School
08.2022 - 07.2023
Volunteer
Superb Futbol Club
05.2021 - 09.2022
Team Member
Which Wich Superior Sandwiches
04.2021 - 09.2023
Referee
Pleasure Island Soccer Association
01.2018 - 04.2019
Bachelor of Arts - Political Science, International Studies DM
Hollins University
High School Diploma -
Eugene Ashley High School