Alana Joyner
Wilmington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Which Wich Superior Sandwiches
03.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained up-to-date knowledge of product and service changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Volunteer
Superb Soccer
05.2020 - 08.2021
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Maintained clean, neat, and operational facilities to serve program needs.
- Tracked service activities and outcomes against outlined plans and goals.
- Provided administrative support to department leads to help organize events and fundraisers.
- Assisted with special events and programs.
- Managed administrative tasks such as scheduling practices, tracking player attendance, and communicating with parents about team updates.
- Adopted soccer strategies and tactics to maximize team potential.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Education
High School Diploma -
Eugene Ashley High School
Wilmington, NC06.2023
Bachelor of Integrated Studies - Police Science, Pre-law
Hollins University
Roanoke, VA05.2027
Skills
- Computer Proficiency and Microsoft Office
- Adapt to diverse groups
- Listening Skills
- Loss Prevention
- Store Opening and Closing
- Store Organization
- Security Practices
- Project Management
- Idea Development and Brainstorming
- Schedule Management
Affiliations
- Dual Sport Collegiate Athlete in Track and Volleyball
- Representative in Model United Nations
- Founder of a Secret Society
Certification
- First Aid/CPR Certified
Additional Information
I'm an individual who values the principles of hard work and supporting my own. I put my all into everything I do. I'm very good at the things I know how to do and I'm opening to learning the things I don't. I can bring many perspectives and skills to the table if given the opportunity.
Timeline
Sales Associate
Which Wich Superior Sandwiches
03.2022 - 08.2023
Volunteer
Superb Soccer
05.2020 - 08.2021
High School Diploma -
Eugene Ashley High School
Bachelor of Integrated Studies - Police Science, Pre-law
Hollins University
Similar Profiles
Skylar Mitchell HaneySkylar Mitchell Haney
Manager at Which Wich Superior SandwichesManager at Which Wich Superior Sandwiches
Clay PriceClay Price
Sandwich Maker at Which Wich Superior SandwichesSandwich Maker at Which Wich Superior Sandwiches
Tirth PatelTirth Patel
Cashier at Which Wich Superior SandwichesCashier at Which Wich Superior Sandwiches