Summary
Overview
Work History
Education
Skills
Timeline
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Alaina Johnson

Charlotte

Summary

Accomplished Area Controller with proven ability to maximize sales and profit through strategic planning and operational efficiency. Expertise in managing financial targets and enhancing customer experiences.

Overview

9
9
years of professional experience

Work History

Area Controller

H&M Hennes & Mauritz
Charlotte
02.2025 - Current

Maximized sales and profit through strategic planning and execution.

Secured omni-channel customer experience through optimization of workforce operations.

Collaborated cross-functionally with sales management to establish annual budget and forecasting processes.

Managed top and bottom line goals to achieve financial targets.

Enhanced operational efficiency and customer experience through strategic process improvements.

Maintained optimal staffing levels to support productivity and business objectives.

Oversaw hours and scheduling to align with business needs.

National Account Executive

TAG Heuer
Houston
07.2021 - 02.2024

Managed national wholesale and independent accounts, achieving quota of $2.7 million.

Executed product sell-in strategies, managing product returns and optimizing assortment for increased market alignment.

Conducted data analysis to identify opportunities for portfolio expansion.

Negotiated capex projects to boost brand visibility and presence across multiple markets.

Facilitated on-site training sessions to develop team capabilities.

Implemented innovative merchandising initiatives, establishing new standards in store presentation.

Assisted in crafting business plans for quarterly updates based on market trends.

Analyzed POS reports and customer insights to enhance product recommendations, driving sales alignment with consumer preferences.

Account Manager

Whirlpool Corporation
Houston
05.2017 - 07.2021

Secured new builder partners through strategic business development initiatives, expanding partnership network.

Led negotiation and contract renewal processes with national builder partners to enhance collaboration.

Developed competitive bids for RFP requests, enhancing win rates.

Oversaw multifamily retail and distributor market in Houston, achieving $17 million quota.

Managed project-specific meetings to confirm scope of work, costs, and delivery timelines.

Executed go-to-market strategies, driving successful product launches.

Analyzed market data using Tableau and SAP to inform decision-making.

Education

Bachelor of Arts - Communications

The University of Tennessee At Chattanooga
Chattanooga
05-2015

Skills

  • Customer Relationship Management
  • Salesforce
  • SQL
  • Data Analysis

Timeline

Area Controller

H&M Hennes & Mauritz
02.2025 - Current

National Account Executive

TAG Heuer
07.2021 - 02.2024

Account Manager

Whirlpool Corporation
05.2017 - 07.2021

Bachelor of Arts - Communications

The University of Tennessee At Chattanooga
Alaina Johnson