Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Akiah Stroud

Greensboro

Summary

Dynamic team player with a proven track record in inventory management and staff training. Adept at enhancing operational efficiency and fostering teamwork, I excel in problem-solving and performance monitoring. Committed to delivering exceptional service while ensuring safety protocols are met, I thrive in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Overnight Team Leader Manager

Walmat Supercenter
Charlotte
02.2023 - 06.2025
  • Supervised overnight operations to ensure efficient stock management and product availability.
  • Coordinated recruitment efforts and scheduled interviews for prospective candidates while maintaining employee records and updating HR databases for accuracy.
  • Organized training sessions and maintained training materials for staff development.
  • Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
  • Coordinated inventory checks, maintaining optimal stock levels during shifts.
  • Trained team members on safety procedures and customer service protocols to maintain high-performance standards and teamwork
  • Led nightly meetings to communicate objectives and foster collaboration.
  • Transported packages safely to various locations within designated timeframes.
  • Loaded and unloaded packages efficiently, ensuring secure handling during transit with electrical jack
  • Managed delivery documentation to ensure accuracy and compliance with regulations.
  • Assisted customers with inquiries related to deliveries and services.
  • Resolved customer inquiries and complaints, ensuring high satisfaction levels.
  • Implemented best practices for loss prevention, enhancing store security measures.
  • Monitored employee performance, delivering constructive feedback and coaching as necessary.
  • Developed processes to improve workflow efficiency during overnight shifts.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Processed customer orders accurately using online shopping systems. Online shopping
  • Supervised yard operations ensuring efficient material handling and organization.
  • Implemented best practices for loading and unloading materials safely and efficiently.
  • Conducted regular risk assessments to identify potential security threats.
  • Coordinated training sessions for staff on emergency response procedures.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Recorded required data for incident reports and files.
  • Coordinated with law enforcement and emergency responders during security incidents.

Delivery warehouse associate

Amazon
Charlotte
06.2022 - 02.2023

Inducted shipments and organized inventory to enhance delivery efficiency.

  • Maintained cleanliness and organization in work areas to uphold safety standards.
  • Adhered to safety protocols, minimizing risks during daily operations.
  • Communicated effectively with team members regarding work assignments.
  • Utilized warehouse management systems for optimal inventory access.
  • Staged and sorted diverse products for efficient loading processes.
  • Operated scanners and computers to accurately track orders.
  • Followed guidelines to ensure precise order picking
  • Assisted drivers with loading and unloading packages efficiently to reduce delays
  • Ensured timely delivery loading by following designated routes and schedules.
  • Collaborated with team members to improve delivery processes and workflows.

Stock Associate

Neighborhood Walmart
Charlotte
08.2021 - 01.2022
  • Organized stock shelves for efficient product accessibility and customer satisfaction.
  • Assisted in receiving and unloading merchandise deliveries to maintain inventory flow.
  • Collaborated with team members to restock products during peak shopping hours effectively.
  • Monitored product expiration dates and removed outdated items from shelves promptly.
  • Assisted customers in locating products throughout the store.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Assessed floor displays to restock merchandise.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Stocked 6 pallets daily

Overnight Stocker

Walmart
Charlotte
03.2020 - 08.2021
  • Executed restocking of shelves according to management's plan-o-grams.
  • Maintained cleanliness and organization of stockroom and sales floor.
  • Removed expired and overripe items to enhance product freshness.
  • Assisted customers in locating products while delivering exceptional service.
  • Operated equipment, including pallet jacks, for safe merchandise movement.
  • Collaborated with team members to efficiently complete overnight stocking tasks.
  • Followed safety protocols during handling of products and hazardous materials.
  • Assessed and restocked floor displays to ensure optimal merchandise availability.

Education

GED -

Blue Ridge Community College
Brevard, NC
08-2005

Skills

  • Inventory management
  • Staff training
  • Safety procedures
  • Performance monitoring
  • Order processing
  • Team leadership
  • Problem solving
  • Conflict resolution
  • Time management
  • Adaptability
  • Multitasking capacity
  • Attention to detail

References

References available upon request.

Timeline

Overnight Team Leader Manager

Walmat Supercenter
02.2023 - 06.2025

Delivery warehouse associate

Amazon
06.2022 - 02.2023

Stock Associate

Neighborhood Walmart
08.2021 - 01.2022

Overnight Stocker

Walmart
03.2020 - 08.2021

GED -

Blue Ridge Community College
Akiah Stroud