Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmed K. Alusaimi

Durham

Summary

Dedicated and tech-savvy individual with a strong interest in both hardware and software. Developed solid sales and marketing skills from a young age, consistently delivering positive results. Quick learner with a curious mindset, able to pick up new concepts across a variety of fields to support growth and performance in any role.

Overview

5
5
years of professional experience

Work History

Manager

R.J tobacco
09.2020 - 11.2022
  • Streamlined daily operations and workflow in tobacco production environment.
  • Supervised staff training on safety protocols and operational procedures to enhance compliance.

Assistant Manager

Haggen Dazs
Durham
12.2022 - 05.2025
  • Ensured accurate transactions by monitoring cash register operations.
  • Managed customer service inquiries and resolved complaints promptly.
  • Executed opening, closing, and shift change functions to uphold operational standards.
  • Trained new employees on customer service protocols and product knowledge.

Repair Technician

Quick fix mobile services
Durham
05.2025 - 12.2025
  • Restored functionality of phones and computers through detailed repair work.
  • Streamlined inventory management for tools and parts, boosting operational efficiency.
  • Handled customer inquiries and issues to maintain exceptional service standards.
  • Diagnosed issues in mobile devices and performed necessary repairs.

Education

Associate of Science - Software Engineering

Wake Technical Community College
Raleigh, NC
12-2026

High School Diploma -

Hillside High School
Durham, NC
06-2021

Skills

  • Customer service
  • Problem resolution
  • Inventory management
  • Technical troubleshooting
  • Sales management
  • Marketing
  • Equipment maintenance
  • Communication skills

Languages

English
Professional
Arabic
Full Professional
Spanish
Limited

Timeline

Repair Technician

Quick fix mobile services
05.2025 - 12.2025

Assistant Manager

Haggen Dazs
12.2022 - 05.2025

Manager

R.J tobacco
09.2020 - 11.2022

Associate of Science - Software Engineering

Wake Technical Community College

High School Diploma -

Hillside High School
Ahmed K. Alusaimi