Ahmed K. Alusaimi
Durham
Summary
Dedicated and tech-savvy individual with a strong interest in both hardware and software. Developed solid sales and marketing skills from a young age, consistently delivering positive results. Quick learner with a curious mindset, able to pick up new concepts across a variety of fields to support growth and performance in any role.
Overview
5
5
years of professional experience
Work History
Manager
R.J tobacco
09.2020 - 11.2022
- Streamlined daily operations and workflow in tobacco production environment.
- Supervised staff training on safety protocols and operational procedures to enhance compliance.
Assistant Manager
Haggen Dazs
Durham
12.2022 - 05.2025
- Ensured accurate transactions by monitoring cash register operations.
- Managed customer service inquiries and resolved complaints promptly.
- Executed opening, closing, and shift change functions to uphold operational standards.
- Trained new employees on customer service protocols and product knowledge.
Repair Technician
Quick fix mobile services
Durham
05.2025 - 12.2025
- Restored functionality of phones and computers through detailed repair work.
- Streamlined inventory management for tools and parts, boosting operational efficiency.
- Handled customer inquiries and issues to maintain exceptional service standards.
- Diagnosed issues in mobile devices and performed necessary repairs.
Education
Associate of Science - Software Engineering
Wake Technical Community College
Raleigh, NC12-2026
High School Diploma -
Hillside High School
Durham, NC06-2021
Skills
- Customer service
- Problem resolution
- Inventory management
- Technical troubleshooting
- Sales management
- Marketing
- Equipment maintenance
- Communication skills
Languages
English
Professional
Arabic
Full Professional
Spanish
Limited
Timeline
Repair Technician
Quick fix mobile services
05.2025 - 12.2025
Assistant Manager
Haggen Dazs
12.2022 - 05.2025
Manager
R.J tobacco
09.2020 - 11.2022
Associate of Science - Software Engineering
Wake Technical Community College
High School Diploma -
Hillside High School