A'Jaylah Floyd
Blowing Rock
Summary
Dynamic and service-driven professional with excellent communication skills, recognized for building lasting relationships at Palms Beachwear. Proven problem-solver adept at managing high-stress situations while maintaining professionalism. Skilled in display setup and committed to ensuring a welcoming atmosphere, consistently enhancing guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Sales Associate
Palms Beachwear
04.2022 - 12.2024
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Pool Attendant
Pool Professionals Inc.
05.2022 - 09.2022
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Checked side duty list for opening and closing procedures.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Monitored access to entry and exit points to avoid congregating.
- Oversaw sign-in logbooks to facilitate potential contact tracing.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Front of House Employee
Jasons Deli
12.2021 - 03.2022
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Bachelor of Science - Chemistry
Appalachian State University
Boone, NC08-2027
Associate of Science - Chemistry
Cape Fear Community College
Wilmington, NC12-2024
Skills
- Excellent communication skills
- Service-Driven
- Problem-solving skills
- Consistent Professional Conduct
- Punctual with Commitments
- Display setup
Timeline
Pool Attendant
Pool Professionals Inc.
05.2022 - 09.2022
Sales Associate
Palms Beachwear
04.2022 - 12.2024
Front of House Employee
Jasons Deli
12.2021 - 03.2022
Bachelor of Science - Chemistry
Appalachian State University
Associate of Science - Chemistry
Cape Fear Community College
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