Aja Hairston
Greensboro
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
9
9
years of professional experience
Work History
Shift Lead/To-Go Specialist/Hostess Manager
IHOP
01.2016 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Sales Representative
Leaf Filter
03.2023 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Front Desk Receptionist
YMCA
06.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
No Degree -
Guilford Technical Community College (GTCC)
Greensboro, NC05.2026
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
Timeline
Sales Representative
Leaf Filter
03.2023 - 06.2024
Front Desk Receptionist
YMCA
06.2022 - 06.2023
Shift Lead/To-Go Specialist/Hostess Manager
IHOP
01.2016 - Current
No Degree -
Guilford Technical Community College (GTCC)
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