Airianna Antonelly Crowley
505 Emily Loop
Overview
9
9
years of professional experience
Work History
Material Handler
Onslow Memorial Hospital
Jacksonville, NC
11.2023 - 07.2024
- Assisted in inventory management by tracking stock levels and organizing shipments.
- Ensured compliance with safety protocols while handling hazardous materials.
- Collaborated with team members to streamline supply chain processes and improve efficiency.
- Conducted routine inspections of equipment to maintain optimal functionality and safety standards.
- Prepared materials for distribution, ensuring timely delivery to various departments within the hospital.
- Maintained accurate records of inventory movements and assisted in audits as needed.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Restocked emergency cart such as but not limited to code carts and c-section carts
Sales Associate, Gun Bar
Academy Sports Outdoors
Jacksonville, NC
03.2022 - 11.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained product displays and organized merchandise to optimize visibility and accessibility.
- Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
- Learned inventory management practices to support stock replenishment and minimize shortages.
- Collaborated with team members to maintain store cleanliness and uphold safety standards.
- Engaged in training sessions to develop knowledge of products and sales techniques.
- Provided feedback on customer preferences to help inform merchandising decisions.
- Supported promotional activities by setting up displays and distributing marketing materials effectively.
- Contributed to team sales goals by consistently meeting or exceeding personal targets.
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
- Ensured compliance with state laws and regulations surrounding firearm sales, maintaining legal standards consistently within operations.
- Conducted regular inventory checks to ensure proper stock levels and minimize discrepancies.
- Improved customer satisfaction with personalized assistance in finding suitable firearms.
- Boosted average transaction value by offering relevant accessories and add-ons during the sales process.
- Provided training to new hires on sales techniques and product knowledge, improving overall staff performance.
- Maintained a well-organized display of firearms, ensuring easy access for customers.
- Stayed current on industry trends, expanding product knowledge and informing customers of new offerings.
- Increased sales by proactively engaging customers and showcasing firearm features.
- Assisted customers with the purchase process, streamlining transactions for efficiency.
- Educated first-time buyers on firearm handling techniques, promoting responsible ownership practices.
- Processed as many as Number background checks daily using both Software and traditional NICS phone-in checks.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
Server
Cheddars
Jacksonville, NC
03.2021 - 03.2022
- Provided prompt and friendly service to enhance guest dining experiences.
- Accurately processed orders using POS system for efficient transactions.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Collaborated with kitchen staff to deliver timely food service during peak hours.
- Assisted in training new servers on menu knowledge and customer service standards.
- Handled customer inquiries and resolved issues to promote positive experiences.
- Implemented suggestions for improving workflow efficiency within the serving team.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
SLAM Operator
Amazon
Burlington, NJ
03.2020 - 03.2021
- Operated material handling equipment to facilitate efficient product movement within warehouse.
- Maintained safety protocols to ensure compliance with workplace regulations and standards.
- Collaborated with team members to achieve daily operational targets and enhance workflow efficiency.
- Conducted inventory checks to verify stock levels and minimize discrepancies in warehouse records.
- Assisted in training new employees on standard operating procedures and safety practices.
- Implemented process improvements that reduced downtime and increased overall productivity rates.
- Supported management in optimizing layout for improved accessibility and product flow within facility.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Streamlined data entry for production metrics, improving accuracy and accessibility of operational reports.
- Met production targets and tight deadlines by collaborating closely with team members.
Field Manager
One American Hauler
Mount Holly Nj
04.2015 - 03.2021
- Managed daily operations to ensure timely and efficient waste collection services.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented process improvements to enhance service delivery and reduce delays.
- Oversaw scheduling of routes to optimize efficiency and resource allocation.
- Coordinated with clients to address service inquiries and resolve issues promptly.
- Analyzed operational data to identify trends and implement corrective measures.
- Led team meetings to discuss performance, goals, and areas for improvement.
- Performed quality control inspections on phases of field operations.
- Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
- Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
- Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
- Facilitated field operations through supervision and direction of field personnel.
- Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
- Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
- Consistently exceeded performance objectives by leveraging extensive industry experience and effective leadership skills in managing teams.
- Enhanced overall company reputation through exceptional client communication during all stages of the project lifecycle—promoting transparency in processes—and ensuring expectations were met or surpassed consistently.
- Increased project completion rates with meticulous planning, organization, and execution of tasks.
- Optimized team performance through ongoing coaching, training, and development initiatives.
- Coordinated cross-functional teams to optimize collaboration on complex projects and achieve desired outcomes.
- Implemented digital reporting system for field operations that improved reporting accuracy and project tracking.
- Reduced downtime by proactively addressing equipment maintenance and repair needs, keeping projects on schedule.
Cook
Pac a Sac
Lumberton, NJ
09.2015 - 03.2020
- Prepared and cooked menu items following standardized recipes to ensure quality and consistency.
- Operated kitchen equipment safely, maintaining cleanliness and adherence to health regulations.
- Assisted in inventory management, tracking supplies and preventing shortages during peak hours.
- Collaborated with team members to streamline food preparation processes, enhancing kitchen efficiency.
- Monitored cooking times and temperatures to ensure all food items met safety standards.
- Trained new staff on cooking techniques and kitchen protocols, fostering a cohesive work environment.
- Implemented waste reduction strategies by utilizing leftover ingredients creatively in daily specials.
- Adapted quickly to changing menus and dietary restrictions, ensuring customer satisfaction at all times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate in Arts
Coastal Carolina Community College
Jacksonville, North Carolina, NCSkills
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Workplace cleanliness
- Heavy lifting
- Warehouse operations
- Attention to detail
- Shipping and receiving
- Customer service
- Hazard prevention
- Inventory reporting
- Sales
- Willing to learn
- Problem-solving
Timeline
Material Handler
Onslow Memorial Hospital
11.2023 - 07.2024
Sales Associate, Gun Bar
Academy Sports Outdoors
03.2022 - 11.2023
Server
Cheddars
03.2021 - 03.2022
SLAM Operator
Amazon
03.2020 - 03.2021
Cook
Pac a Sac
09.2015 - 03.2020
Field Manager
One American Hauler
04.2015 - 03.2021
Associate in Arts
Coastal Carolina Community College