Ainsley Allen
Raleigh
Summary
Decisive, inspirational, and highly adaptable professional with expertise in leadership and ingenuity through the improvement of business operations by creating efficient productivity processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Area Manager Trainee
CO Sushi Durham
Durham
11.2024 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Trained new employees in company policies and operational procedures.
- Conducted inventory checks to maintain accurate stock levels and minimize loss.
- Monitored performance metrics to identify areas for improvement in operations.
- Collaborated with management on strategic initiatives for business growth and development.
Assistant General Manager
Kokyu
Durham
10.2023 - 10.2024
- Assisted in financial planning and budgeting to align with business goals and strategies.
- Scheduling and controlling labor.
- Facilitated team meetings to address challenges and promote effective communication.
- Created manuals for training and SOP checklist.
- Creating new recipes and menu specials.
- Human Resources and payroll.
- Developed customer service protocols to improve guest satisfaction and loyalty.
Restaurant Manager
Barcelona Wine Bar
Raleigh
12.2021 - 09.2023
- Lead day-to-day pre-shifts on the volume and expected projections.
- Coordinated inventory management to maintain optimal stock levels and minimize waste.
- Implemented new menu items based on seasonal availability and customer preferences.
- Trained servers on different hospitality techniques, increasing guest satisfaction.
- Created and implemented host and server guidelines.
General Manager
GRK Fresh
Manhattan
12.2019 - 06.2021
- Created a waste management program.
- Coordinated with sister stores to cater to events and venues.
- Trained and developed staff into leadership roles.
- Raised Review score by over .5 stars.
- Balanced labor and COGS within projections.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Area Operations Manager
Go Ramen Go Life
Long Island City
03.2013 - 11.2019
- Created A training manual for all staff.
- Handled payroll, labor scheduling, and COGS.
- Directed daily operations to enhance service efficiency and customer satisfaction.
- Ensured compliance with all government regulations related to area operations activities.
- Analyzed operational data to identify trends and inform decision-making processes.
- Developed standard operating procedures to improve consistency in operations.
Education
B.S - Environmental science
Brooklyn College
Brooklyn01.2018
Skills
- Financial planning
- Inventory management
- Performance metrics
- Strategic planning
- Human resources
- Compliance adherence
- Brand promotion
- Operations management
- Employee mentoring
- Operations oversight
- Payroll administration
Certification
- Serve Safe Manager
Timeline
Area Manager Trainee
CO Sushi Durham
11.2024 - Current
Assistant General Manager
Kokyu
10.2023 - 10.2024
Restaurant Manager
Barcelona Wine Bar
12.2021 - 09.2023
General Manager
GRK Fresh
12.2019 - 06.2021
Area Operations Manager
Go Ramen Go Life
03.2013 - 11.2019
B.S - Environmental science
Brooklyn College