Detail-oriented database manager with expertise in ensuring data integrity and implementing strategic solutions. Proven track record in automating reporting processes and enhancing CRM functionalities to drive efficiency. Experienced in collaborating with cross-functional teams to support fundraising initiatives and optimize operational workflows.
Overview
18
18
years of professional experience
Work History
Database & Operations Manager
Society of Fire Protection Engineers Foundation
Gaithersburg
12.2021 - Current
Serve as the primary liaison for SFPE and SFPE Foundation staff to our CRM provider, currently MemberSuite.
Identify and resolve database issues or develop alternative solutions by working with MemberSuite support and staying current with updates to the system.
Collaborate with team members to create and maintain an organizational integration of data processes in every arena; work with SFPE staff to develop automated reports suitable to their departmental needs.
Oversee the integrity of member, donor, and partner data in the database, propose and implement new data structures and strategic categorization of gifts or products by source and purpose as needed.
Create and pull reports from the database as needed and/or requested to support financial and accounting review, working closely with the Senior Accountant and other members of the Accounting Team as needed, as well as with other SFPE and SFPE Foundation staff.
Work with the Senior Accountant and other relevant stakeholders as needed to review current financial processes involving the database and improve them where possible.
Donor outreach and Communication (social media, E-Newsletter, fundraising campaign emails)
Chapter and Corporate Fundraising
Corporate and Foundation Relations Manager
Ascentria Care Alliance
Worcester
06.2019 - 06.2020
Coordinate the development, submission, and management of grant applications and awards for all New England sites.
Develop and manage prospect lists, conduct research, and vet contacts for future engagement.
Coordinate and manage all scheduling to meet deadlines for grant applications, reports and stewardship activities (Raiser’s Edge)
Foundation and Community Relationship Manager
Easter Seals of Massachusetts
Worcester
12.2012 - 06.2019
Increased grant revenue by 51%
Developed and implemented stewardship and retention plan for annual president’s circle donors, enhancing donor engagement and loyalty.
Develop and manage prospect lists, conduct research, and vet contacts for future engagement.
Coordinate the development, submission, and management of grant applications and awards.
Coordinated and managed scheduling to meet deadlines for grant applications, reports, and stewardship activities, ensuring timely submission and compliance.
Managed contract grant writer's activities and deliverables.
Created compelling donor appeals to drive fundraising efforts.
Coordinate and implement capital campaigns for administrative infrastructure and IT upgrades.
Wrote and developed planned giving collateral to educate and inspire potential donors, fostering long-term philanthropic commitments.
Director of Development
Bill Wilson Center
Santa Clara
07.2008 - 09.2012
Developed and implemented annual fundraising plan and event strategies that aligned with organizational goals.
Worked closely with the Board of Directors to implement a major gift solicitation program as well as an endowment fund
Secured corporate sponsorships for agency-wide events, enhancing funding opportunities.
Planned and executed annual luncheon for 1,000 donors using the “Raising More Money” model.
Facilitated donor pledge system development and implementation, improving pledge collection rates by 30%.
Coordinated and implemented annual holiday giving program for 900 foster youth.
Revamped donor database, while creating a culture that values data within the agency (Sage)
Education
B.A. - SOCIAL WORK
SAN JOSE STATE UNIVERSITY
CA
05-2007
Skills
Database management
Data governance
Data analysis
CRM optimization
Proposal management
Budget forecasting
Donor relations
Certifications Awards
Developing Major Gifts, AFP-Silicon Valley
Fundamentals of Fundraising, AFP-Silicon Valley
Planned Giving, AFP-Silicon Valley
Mentorship Program, AFP-Silicon Valley
BlackBaud Certified
Roberto Navarro Award, 2012 for commitment to improving people’s lives in Santa Clara County
Database Manager - Donor Services Coordinator at Habitat for Humanity of the ChesapeakeDatabase Manager - Donor Services Coordinator at Habitat for Humanity of the Chesapeake