AILEEN VARGAS
Charlotte,NC
Summary
Aspiring team member with over five years of experience working to improve performance of organizations serving millions of individuals each year. Adept at collaborating with others while ensuring high-quality services and programs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
BATH & BODY WORKS
Charlotte, NC
11.2023 - 01.2024
- Maintained the highest caliber of client service on behalf of nationwide and major retail company.
- Worked to increase profitability of company generating $7.6 billion in yearly revenue, ensuring transparency and consistency of operations.
- Promoted accuracy of a high volume of financial data, processing transactions valued at up to $7,080 each week.
Crew Member
SWEET FROG
Charlotte, NC
02.2019 - 01.2024
- Worked directly with senior staff of family-friendly restaurant, ensuring compliance with industry regulations and best practices.
- Ensured prompt and professional service for customers, with team handling orders totaling 1000s of dollars.
- Maintained accurate knowledge of menu items including contemporary American cuisine.
- Collaborated with team to deliver exceptional client service, providing courteous customer service, placing a high volume of orders, recommending menu items, ensuring a clean and well-organized environment, preparing menu items and answering questions regarding ingredients.
Crew Member
MCDONALD'S
Charlotte, NC
07.2021 - 03.2022
- Delivered the highest caliber of guest experiences on behalf of fast-casual restaurant.
- Processed customer orders for contemporary American cuisine, promoting alignment with industry best practices and client service standards.
- Served as key member of team, providing courteous customer service, placing a high volume of orders, recommending menu items, ensuring a clean and well-organized environment and answering questions regarding ingredients.
- Handled orders totaling over $20,000 each month, promoting consistency of service.
Education
High School Diploma - math, english, science, social studies, elective classes
OLYMPIC HIGH SCHOOL
Charlotte, NC06.2019
Skills
- Cash Handling
- Microsoft Office Suite
- Customer Service
- MS Word
- MS Excel
- Google Workspace
- Zoom
- Dropbox
- JavaScript
- MS Teams
- Webex
- Discord
Certification
- North Carolina Department of Motor Vehicles - Driver's License, 07/01/21
- Occupational Safety and Health Administration - OSHA, 05/01/18
Languages
Spanish
Timeline
Seasonal Sales Associate
BATH & BODY WORKS
11.2023 - 01.2024
Crew Member
MCDONALD'S
07.2021 - 03.2022
Crew Member
SWEET FROG
02.2019 - 01.2024
High School Diploma - math, english, science, social studies, elective classes
OLYMPIC HIGH SCHOOL