Ahrianna Brown
Kinston
Summary
Compassionate PCA with extensive experience at Taylor 5 Home Care, skilled in behavioral management and vital signs monitoring. Enhanced patient mobility and satisfaction through personalized care plans and emotional support, fostering trust and independence. Proven ability to create a calm atmosphere, ensuring optimal outcomes for patients with dementia.
Overview
3
3
years of professional experience
Work History
PCA
Taylor 5 Home Care
03.2024 - Current
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Administered medications as prescribed, preventing adverse reactions or complications.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
Sales Associate
Walmart
04.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
PCA
The Village Of Kinston
12.2023 - 03.2024
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Manufacturing Associate
Grupperrco
10.2023 - 12.2023
- Contributed to a positive work environment by fostering open communication among colleagues.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Maintained a clean and safe work environment, adhering to all safety protocols and guidelines.
- Collaborated with team members to ensure timely completion of orders and meet production goals.
- Demonstrated flexibility in adapting to different roles within the manufacturing process as needed based on workload fluctuations or skill requirements.
- Made sure that products were produced on time and are of good quality.
Office Assistant
Focus
05.2022 - 10.2022
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Education
GED -
North Carolina Community College System
Raleigh, NC11.2022
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Vital signs monitoring
- Meal preparation
Timeline
PCA
Taylor 5 Home Care
03.2024 - Current
PCA
The Village Of Kinston
12.2023 - 03.2024
Manufacturing Associate
Grupperrco
10.2023 - 12.2023
Sales Associate
Walmart
04.2023 - 08.2024
Office Assistant
Focus
05.2022 - 10.2022
GED -
North Carolina Community College System
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