Summary
Overview
Work History
Education
Skills
Timeline
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Adrionna Brown

Asheboro

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in this role.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Cookout Corporation
08.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by providing timely and accurate insurance policy information.
  • Actively participated in recruiting efforts, including interviewing potential candidates and making final hiring decisions.

FOOD SERVICE WORKER

henry James BBQ
02.2023 - 08.2025
  • Managed customer inquiries, complaints, and requests.
  • Handled cashier duties, maintaining accuracy of monies received or exchanged.
  • Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
  • Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
  • Performed daily closing tasks by stocking, washing dishes, wiping tables, sweeping floors, and cleaning bathrooms.
  • Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
  • Delivered food orders to customers in a timely manner.
  • Trained new employees on proper food handling techniques and restaurant policies.

Education

High School Diploma -

Southwestern Randolph Highschool
Asheboro, NC
04-2025

Skills

  • Quick learner
  • Positive attitude and energy
  • Customer service
  • Multitasking
  • Strong work ethic
  • Cash register operation
  • Problem-solving
  • Cleaning and sanitation
  • Fast-paced environment
  • Working with diverse people
  • Flexible schedule
  • Team oriented
  • Customer relations
  • Call center experience
  • Computer proficiency

Timeline

Customer Service Representative

Cookout Corporation
08.2025 - Current

FOOD SERVICE WORKER

henry James BBQ
02.2023 - 08.2025

High School Diploma -

Southwestern Randolph Highschool

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Adrionna Brown