ADRIENNE HOLTSCLAW
Newland
Summary
Recent biology graduate with strong analytical and communication abilities. Experience in research support and data organization, complemented by a background in customer service and team collaboration. Seeking an entry-level position to leverage biology knowledge and adaptability in operational or research-focused environments.
Overview
7
7
years of professional experience
Work History
Retail Worker
Owls Nest Clothing & More
Johnson City
08.2024 - 05.2026
- Assisted customers with product selection, purchases, and reward program enrollment
- Facilitated check-in and buy-in processes using an iPad system
- Maintained organized merchandise displays to support sales
- Communicated services, promotions, and offers clearly to customers
- Ensured proper handling and movement of customer belongings
Front Desk Receptionist
Avery County Pool "The Dive In"
06.2024 - 08.2024
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Provided a high level of customer service to all clients.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
Manager
Sandees Café
05.2019 - 08.2024
- Mentored and trained new employees on company policies and procedures.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Education
Associate in Science (A.S.) -
Mayland Community College
Spruce Pine, NC05-2023
Bachelor of Science - Biology
East Tennessee State University
Johnson City, TN, US12-2025
Skills
- Customer Service
- Multitasking
- Adaptability
- Hospitality services
- Self Motivation
- Research & data analysis
- Communication & public speaking
- Data organization
- Teamwork
Volunteer work
~Science Outreach Volunteer – Career Quest USA
Presented university research to K–12 students
Explained scientific concepts in an age-appropriate way
Represented the research lab during a public education event
~Linville Volunteer Fire Department
Assisted firefighters with emergency response operations and equipment preparation.
Participated in training drills to develop skills in fire safety, emergency procedures, and teamwork.
Supported fire prevention and community outreach efforts, including public education and safety events.
Demonstrated ability to remain calm and follow protocols in high-pressure, emergency situations.
References
References available upon request
Timeline
Retail Worker
Owls Nest Clothing & More
08.2024 - 05.2026
Front Desk Receptionist
Avery County Pool "The Dive In"
06.2024 - 08.2024
Manager
Sandees Café
05.2019 - 08.2024
Associate in Science (A.S.) -
Mayland Community College
Bachelor of Science - Biology
East Tennessee State University