Adrianna Uribe

• Delivered high-quality support to clients, resolving account and service issues with empathy and efficiency.
• Managed escalated customer calls, ensuring concerns were addressed to satisfaction and enhancing loyalty.
• Provided clear, informed guidance on products and services to help clients make confident decisions.
• Demonstrated calm and professionalism in high-pressure situations, maintaining brand standards.

Key Accomplishments:

• Boosted satisfaction and retention through personalized service
• Contributed to upselling strategies.

• Engaged with customers, assisting with product selection and delivering tailored recommendations.
• Maintained visual standards and managed inventory to ensure an inviting and efficient environment.
• Handled cash transactions, processed returns, and ensured positive in-store experiences.

Key Accomplishments:

• Increased sales through upselling techniques
• Achieved perfect attendance and recognized for customer rapport.

• Provided compassionate care to residents while maintaining professionalism and discretion.
• Built strong relationships with patients and families through empathetic communication.
• Worked collaboratively in a high-demand environment to meet patient needs efficiently.

Key Accomplishments:

• Recognized for attentiveness and communication in emotionally sensitive settings
• Delivered personalized service with attention to detail and care