Adrianna Demattio
Fayetteville
Summary
Phlebotomy professional with strong leadership skills and focus on patient care and safety. Skilled in venipuncture, specimen handling, and maintaining compliance with health regulations. Known for fostering teamwork and adapting to evolving needs. Dependable and results-driven with commitment to excellence in healthcare.
Overview
5
5
years of professional experience
Work History
Group Lead
Quest Diagnostics
11.2022 - Current
- Delegated tasks strategically and monitored progress for timely completion.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Organized continuing education opportunities for existing staff, promoting professional development within the team.
- Assisted in recruiting efforts to attract top talent for the phlebotomy department, resulting in a strong team of skilled professionals.
- Established strong working relationships with referring physicians and other healthcare providers, ensuring timely communication of test results.
- Developed comprehensive training programs for new hires, ensuring they were equipped with necessary skills to succeed in their roles.
- Managed effective schedules to cover all department needs.
- Conducted regular audits to verify compliance with regulatory requirements and maintain accreditation status for the phlebotomy department.
Site Lead
Quest Diagnostics
04.2022 - Current
- Implemented new processes and procedures.
- Performed evaluations of lab personnel and implemented corrective action where necessary.
- Directed activities of phlebotomy department.
- Adhered to facility and legal requirements for standards of care and operations.
- Answered special calls promptly to deliver exceptional service.
- Monitored logs to verify adherence to draw and testing schedules.
- Maintained and organized phlebotomy data and statistics.
Patient Service Representative
Quest Diagnostics
11.2019 - 03.2022
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Education
Certified Phlebotomist Technician
Fayetteville Technical Community College
Fayetteville, NCCPR
Fayetteville Technical Community College
High School Diploma -
Arlington High School
Lagrangeville, NY06.2014
Skills
- Experience in Leadership
- Time management
- Team Supervision
- Quantitative Skills
- Detail-oriented
- Patient Relations
Timeline
Group Lead
Quest Diagnostics
11.2022 - Current
Site Lead
Quest Diagnostics
04.2022 - Current
Patient Service Representative
Quest Diagnostics
11.2019 - 03.2022
CPR
Fayetteville Technical Community College
High School Diploma -
Arlington High School
Certified Phlebotomist Technician
Fayetteville Technical Community College
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