Summary
Overview
Work History
Skills
Certification
Work Availability
Timeline
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Adrian Brendle

Adrian Brendle

Kernersville,NC

Summary

Trusted leader with over 10 years of managerial experience. Motivated and driven in fostering a collaborative team, with growth and development as my passion. Strong verbal, listening, and written communication skills to effectively convey information to diverse groups, and individuals. Proficient in systems building, and problem-solving. Committed to upholding quality, and excellence for self and peers.

Overview

11
11
years of professional experience
1
1
Certificate

Work History

Store Trainer

Whole Foods Market Inc
04.2024 - Current
  • Culture Champion Ambassador as well as Store Trainer, fostering the Culture Champion and Ambassador group in more engagement, volunteering, and added creative content in spaces heavily trafficked to promote programs like Cultivate, WFM Foundations, and DIEB topics.
  • Community First Grant Nominator leading a local nonprofit in Winston-Salem to receive the grant of over 9k from Whole Cities Foundation. Want to further my interest in the company's commitment towards community outreach/volunteering.
  • Improved store efficiency by developing and implementing comprehensive training programs for new employees.
  • Streamlined onboarding process for new hires, reducing time spent on initial orientation and ensuring a smoother transition into their roles.
  • Created a systemic approach to training on track with buy in from the larger group of Store, TL, ATL, and Team Trainers. Providing a tool and structure for Winston's specific needs to complete trainings on time.
  • Provided critical support to management during periods of high turnover, quickly adapting training programs to accommodate increased hiring needs without sacrificing quality or effectiveness.
  • Collaborated with management to identify skill gaps within the team, devising tailored workshops to address areas of weakness.

Bakery Associate Team Leader

Whole Foods Market
05.2021 - 03.2024
  • Managed and operated department to WFM standards consistently, meeting needs of customer base, store process, and direct needs from Store and Department Leadership.
  • Gained training on each venue of bakery, including order writing/purchasing, decoration, and baking.
  • Gained knowledge on inventory process, and execution. Leading, and training team members during inventory shifts to assist in counting of product. Reporting financials post inventory to store leadership.
  • Using WFM Bakery specific production tools, wrote and executed logs for product needs throughout duration of position. Highlighting key execution during holidays, promo drivers, and menu changeover.
  • Delivered in moment training and correction whenever needed with professionalism, and tact.
  • Assisted in further corrective actions process with team members when necessary.
  • Developed strong rapport with customers and created positive impression of business.
  • Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
  • Collaborated on maintaining and reducing food waste with team leader, and effective have reduced on margins since my initial start date in position.
  • Inspected goods to establish accurate pricing and labeling, training team members on ILA process.
  • Streamlined workflow processes through effective organization, and communication among team members.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.

Bakery Part Time Team Member

Whole Foods Market
10.2020 - 05.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Promoted culture with continuous learning in team by sharing best practices, and encouraging skill development to surrounding peers.
  • Monitored and verified all merchandise was properly priced and labeled, reporting data issues to leadership.
  • Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations. While reporting concerns promptly to team leader about systems in place.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Assistant Store Manager

Juice Shop Smoothies, Inc.
11.2013 - 05.2021
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Supervised team of 20+ employees and provided feedback on performance.
  • Assisted in regular payroll submissions for 20+ employees within ADP.
  • Completed daily sales reports for senior management.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Front Desk Receptionist

H&r Block Inc.
12.2013 - 04.2014
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Kept refreshment area as well as bathroom clean and stocked during business hours.
  • Completed nightly cleaning at close.

Skills

  • Strong Communication and Interpersonal Skills
  • Organization
  • Fosters continuous learning
  • Food Safety
  • Promotional Execution
  • Responsive to change
  • Onboarding process
  • Staff motivation
  • Willingness to learn
  • Attention to detail

Certification

  • Food Manager Certified - 2021-2026
  • Advanced Culture Champion and Culture Champion Ambassador.
  • CDTL training completed.
  • PIT Certified lead by Chanel Chenet WIN Lead Receiver.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Store Trainer

Whole Foods Market Inc
04.2024 - Current

Bakery Associate Team Leader

Whole Foods Market
05.2021 - 03.2024

Bakery Part Time Team Member

Whole Foods Market
10.2020 - 05.2021

Front Desk Receptionist

H&r Block Inc.
12.2013 - 04.2014

Assistant Store Manager

Juice Shop Smoothies, Inc.
11.2013 - 05.2021

Associate of Arts -

Forsyth Technical Community College

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Adrian Brendle