Adison Neal
Charlotte,NC
Summary
Experienced service technician in the dental field with a strong work ethic and friendly, outgoing personality. Thrives on challenges and enjoys finding innovative solutions to complex problems. Finds immense satisfaction in providing assistance to others in both personal and professional life.
Overview
11
11
years of professional experience
Work History
Field Service Technician
Patterson Dental
07.2017 - Current
- Install and repair of dental service equipment
- Also troubleshoot and fix software issues with emerging technology
- Trained multiple other technicians and offered developmental guidance regularly.
- Interfaced regularly with dentists and staff to build strong relationships.
Repair Technician
KaVo Kerr Group
07.2015 - 07.2017
- Diagnosed and repaired handpieces and electrical components
- Lead member of departmental project team
- Troubleshot, repaired and tested air and electric driven drills
- Worked closely with management to observe processes and implement changes to increase efficiency.
Quality Technician
Honeywell Scanning and Mobility
08.2013 - 07.2015
- Diagnosed and repaired rugged and mobile computer terminals
- Created and implemented process projected to save $1.5m over 5 years
- Wrote procedural documentation for new work flow processes
- Led meetings for Quality Control department.
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Customer service
- Preventive Maintenance
Timeline
Field Service Technician
Patterson Dental
07.2017 - Current
Repair Technician
KaVo Kerr Group
07.2015 - 07.2017
Quality Technician
Honeywell Scanning and Mobility
08.2013 - 07.2015
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