Adicen Vakoc
Flat Rock
Summary
Dynamic Floor Associate at Epic Theaters with a proven track record in customer engagement and effective communication. Enhanced guest satisfaction through expert product knowledge and efficient POS operations. Recognized for reliability and teamwork, consistently contributing to a clean and organized environment while fostering positive relationships with customers.
Overview
1
1
year of professional experience
Work History
Floor Associate
Epic Theaters
Hendersonville, NC
09.2025 - Current
- Assisted customers with ticket purchases and concessions, ensuring a positive experience.
- Maintained cleanliness and organization of theater facilities, enhancing guest satisfaction.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Collaborated with team members to prepare theaters for screenings and events.
- Monitored inventory levels of snacks and beverages, supporting stock replenishment efforts.
- Provided information on movie schedules and promotions to guests, improving engagement.
- Participated in training sessions on safety protocols and operational procedures, enhancing knowledge base.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
Cashier
Ingles
Flat Rock, NC
01.2025 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit transactions accurately to ensure financial integrity.
- Assisted customers with inquiries and provided product recommendations to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
No Degree -
Acellus
Ohio City, OHSkills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Cleanliness and hygiene
- Customer consultation
- Floor cleaning
- Relationship building
- Material handling
- Adaptability and flexibility
- Effective communication
- Active listening
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Confident and positive attitude
- POS system operation
- Store maintenance
- Workplace safety
- Item location assistance
Languages
American Sign Language
Limited Working
Timeline
Floor Associate
Epic Theaters
09.2025 - Current
Cashier
Ingles
01.2025 - 08.2025
No Degree -
Acellus