Summary
Overview
Work History
Education
Skills
Custom
Certification
Languages
Timeline
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Adamary Rivera

Morganton

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed Phlebotomy Student with relevant exposure to blood sample collection, storage, and handling. Demonstrate strengths in patient comfort, lab safety procedures, and medical record management. Known for maintaining accuracy under pressure while ensuring high standards of patient care and compliance. Experience includes internships at well-respected healthcare facilities, contributing to efficient laboratory functions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Manager

Easy J Mart
Morganton
04.2025 - Current
  • Led sales team in achieving monthly targets and improving customer engagement.
  • Coordinated promotional events to increase store visibility and drive foot traffic.
  • Managed inventory levels to ensure product availability and minimize stockouts.
  • Achieved company growth and brand development through market expansion and sales.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.

Phlebotomy

Mcdowell Technical Community College
Marion
05.2025 - 08.2025
  • Collected blood samples from patients using proper phlebotomy techniques.
  • Collaborated with peers for skill practice and knowledge sharing during training sessions.
  • Adhered to all departmental policies and regulations related to specimen collection.
  • Verified patient information before collecting specimens from them.
  • Followed safety procedures when handling blood samples.
  • Performed venipunctures on patients of all ages.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
  • Demonstrated proficiency in using a variety of collection techniques and equipment.
  • Adhered to all healthcare regulations, including HIPAA and OSHA standards.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

Shift Leader

BurgerFi
Hickory
05.2016 - 02.2021
  • Trained new employees on food safety and customer service standards.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.

Education

High School Diploma -

Western Piedmont Community College
Morganton, NC
04.2024

Skills

  • Sales strategy
  • Customer engagement
  • Employee training
  • Relationship building
  • Promotional planning
  • Inventory management
  • Customer relationship management
  • Blood collection
  • Venipuncture techniques
  • Patient verification
  • Specimen labeling

Custom

Spanish, Professional

Certification

  • Certificate of Phlebotomy

Languages

Spanish
Professional

Timeline

Phlebotomy

Mcdowell Technical Community College
05.2025 - 08.2025

Sales Manager

Easy J Mart
04.2025 - Current

Shift Leader

BurgerFi
05.2016 - 02.2021

High School Diploma -

Western Piedmont Community College

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Adamary Rivera