Summary
Overview
Work History
Education
Skills
Timeline
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Adam Schuster

Apex

Summary

Proactive customer service expert recognized for strong communication and problem-solving abilities. Successfully increased customer service ratings and received numerous positive testimonials, showcasing a commitment to exceptional service delivery.

Overview

8
8
years of professional experience

Work History

Small Business Owner

Aqualab LLC
Apex, NC
11.2025 - Current
  • Managed daily operations, ensuring efficient workflow and high-quality customer service.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.

Customer Service

Aqualabs LLC
Apex, NC
01.2018 - 10.2025
  • Increased customer service ratings significantly through personable service.
  • Kept accurate records to document customer service actions and discussions.
  • Implemented new customer service policies to maximize satisfaction and loyalty.
  • Provided exceptional customer service, leading to numerous positive testimonials from clients.

Education

Master of Science - School Counseling

Liberty University
Lynchburg, VA
05-2027

Bachelor of Science - Behavioral And Social Sciences

North Carolina Central University
Durham, NC
05-2024

Skills

  • Providing customer service
  • Customer service support
  • Residential customer service
  • Customer service skills
  • Friendly customer service

Timeline

Small Business Owner

Aqualab LLC
11.2025 - Current

Customer Service

Aqualabs LLC
01.2018 - 10.2025

Master of Science - School Counseling

Liberty University

Bachelor of Science - Behavioral And Social Sciences

North Carolina Central University
Adam Schuster