Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Adam Russ

Spring Hope

Summary

Dynamic Front End Associate with a proven track record at Walmart, excelling in customer service and front-end performance optimization. Demonstrated ability to enhance customer satisfaction and streamline checkout processes with 100% accuracy in transactions. Skilled in team cooperation and effective communication, adept at fostering positive customer relationships and improving store efficiency.

Overview

1
1
year of professional experience

Work History

Front End Associate TA

Walmart
10.2023 - 06.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
  • Maintained up-to-date knowledge of store policies and promotions to provide accurate information to customers.
  • Facilitated smooth shift changes by preparing and organizing work area for next associate.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Education

High School Diploma -

Southwest Edgecombe High School
Pinetops
06-2022

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Customer assistance
  • Team cooperation
  • Adaptable and flexible
  • Cash drawer management
  • Cash register operation
  • Ability to lift 40 pounds
  • Creative thinking
  • Attention to detail
  • Strong communication and interpersonal skills
  • Honest and dependable

Interests

  • Strategy Games
  • Web Development and Design
  • Video Game Design
  • Reading
  • Video Gaming
  • Genealogy
  • I like trying new recipes and food trends
  • Personal Development and Self-Improvement
  • I like working with my hands and fixing things

Timeline

Front End Associate TA

Walmart
10.2023 - 06.2024

High School Diploma -

Southwest Edgecombe High School
Adam Russ