Adam Lindley

• - Recruited, trained, and developed a high-performing staff aligned with the Tobacco Road brand and financial targets.
• - Maintained oversight of golf operations, food & beverage, and retail; empowered department managers for daily success.
• - Collaborated cross-departmentally with General Manager, Accounting, and Maintenance to ensure seamless operations.
• - Implemented controls for revenue, inventory, payroll, and expense accuracy.
• - Ensured compliance with local, state, and federal regulations.
• - P&L Management: Oversaw budgeting and financial reporting, ensuring profitability and cost controls across a 2.5 million dollar retail department.

• - Managed daily operations and improved training programs to close performance gaps.
• - Analyzed financial reports and realigned workflows to increase profitability.
• - Oversaw operating and capital budgets to support long-term club growth.
• - Planned operational strategies and promotional initiatives to drive member engagement and retention.
• - Reviewed and reconciled financial accounts for accuracy and compliance.

• - Managed multiple projects and tasks to ensure timely delivery and high-quality outcomes.
• - Developed $200,000 merchandising budget and monitored retail sales performance.
• - Promoted facility events and clarified pricing and requirements for members and guests.
• - Responded to emergencies and coordinated additional staff as necessary.
• - Tracked department expenses and revenue to meet budget requirements.

• - Boosted team performance through mentoring and active member engagement.
• - Administered surveys to assess customer satisfaction and identify improvement areas.
• - Assisted with ordering pro shop items, apparel, and clubs from various vendors.
• - Supervised play pace to ensure a positive experience for players.

- Assisted with the implementation of price increases for local memberships.

• - Delivered exceptional customer service to over 100 members daily.
• - Processed payroll and maintained timekeeping records.
• - Improved bag room organization for increased efficiency.
• - Mentored and motivated staff to maximize productivity and customer satisfaction.
• - Implemented process improvements to reduce labor costs and enhance overall performance.

• - Identified customer needs and delivered tailored product solutions.
• - Fostered relationships with customers to expand business and increase sales.
• - Organized buying parties and secured sponsorships for merchandise sales.

• - Coordinated tee times and maintained operational workflow to ensure efficiency.
• - Reported significant issues to supervisors and resolved staff concerns promptly.

• - Led 120+ personnel in aviation maintenance and logistics.
• - Managed compliance reporting and safety oversight for aviation operations.
• - Established asset control and maintenance documentation protocols.
• - Performed mechanical diagnostics and ensured FAA compliance.