Adam Kimzey
Mills River,NC
Summary
Dynamic and results-driven SR Field Technician at Ascendum Machinery with proven expertise in troubleshooting and customer relations. Enhanced team performance through effective training and streamlined operations, achieving optimal system performance. Skilled in field service management and professional communication, fostering a collaborative environment to resolve complex technical issues efficiently.
Overview
14
14
years of professional experience
Work History
SR Field Technician
Ascendum Machinery
05.2021 - Current
- Set schedules, monitored inventories and conducted training.
- Provided expert technical support to clients, addressing complex issues and ensuring optimal system performance.
- Trained junior field technicians, improving overall team competency and promoting professional growth among staff members.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Calibrated new and existing equipment for optimal performance.
Senior Fleet Technician
Fedex Express
05.2019 - 05.2021
- Reduced downtime for vehicles by promptly diagnosing and repairing mechanical issues.
- Collaborated with management to ensure optimal allocation of resources for the maintenance and repair process.
- Participated in budget planning activities that informed the procurement process for new equipment or replacement parts in line with the strategic goals of the organization.
- Kept detailed service records for all vehicles within the fleet, ensuring easy access to historical data when required for decision-making purposes or audits.
Mobile Fleet Technician Lead
Frito Lay
08.2011 - 05.2019
- Played a key role in the successful completion of complex repair projects, showcasing exceptional problem-solving abilities and attention to detail.
- Streamlined inventory management by maintaining accurate records of parts usage and ordering necessary supplies in a timely manner.
- Provided technical guidance to junior technicians on complex repair tasks or diagnostics as needed.
- Collaborated closely with dispatch teams to coordinate pick-up times for scheduled maintenance appointments as well as emergency repairs if needed.
Education
High School Diploma -
West Henderson High School
Hendersonville, NC05.2003
Skills
- Field service management
- Troubleshooting skills
- Customer relations
- Network configuration
- Software diagnostics
- Schedule management
- Workplace safety
- Professional communication
Volvo Masters Competition
Volvo CE Masters is a worldwide competition which showcases technician skills around the world. I competed in the 2024 Masters and placed first in North America and fifth worldwide.
Timeline
SR Field Technician
Ascendum Machinery
05.2021 - Current
Senior Fleet Technician
Fedex Express
05.2019 - 05.2021
Mobile Fleet Technician Lead
Frito Lay
08.2011 - 05.2019
High School Diploma -
West Henderson High School
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