Adam Jennngs
Asheville,NC
Summary
Dynamic professional with a proven track record at Vortex Doughnuts, excelling in team leadership and budget optimization. Skilled in customer service and decision-making, I successfully implemented training programs that enhanced staff performance and reduced operational costs. Committed to fostering growth and efficiency in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Catawba Brewing Copany
11.2018 - 04.2025
- Assisted in daily operations, ensuring efficient workflow and timely task completion.
- Supported team members by providing training on operational processes and tools.
- Collaborated with departments to streamline communication and improve service delivery.
- Maintained accurate records of inventory and supplies for effective resource management.
- Shift Lead for hight volume days and nights
- Music Booking
General Manager
Vortex Doughnuts
01.2015 - 03.2018
- Directed operational strategy to enhance efficiency across multiple departments.
- Optimized budget management processes, reducing costs through strategic vendor negotiations.
- Led cross-functional teams to execute company-wide initiatives, driving performance improvements.
- Developed and implemented training programs, fostering professional growth among staff members.
Tour Guide
Asheville Brews Cruise
01.2010 - 01.2016
- Led engaging tours, enhancing visitor experience through storytelling and historical insights.
- Developed customized itineraries, aligning with guest interests and preferences to maximize satisfaction.
- Trained and mentored new tour guides, promoting best practices and consistent service delivery.
- Collaborated with local businesses to create partnerships that enriched tour offerings and supported community engagement.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- People person
Timeline
Assistant Manager
Catawba Brewing Copany
11.2018 - 04.2025
General Manager
Vortex Doughnuts
01.2015 - 03.2018
Tour Guide
Asheville Brews Cruise
01.2010 - 01.2016
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