Adalyz Paredes
Monroe
Summary
Developed compressive patient interaction skills within healthcare setting and seeking into transition into new field. Skilled in managing patient data and providing high-quality service, ensuring smooth and efficient operations. Looking to leverage these skills in dynamic and collaborative environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Specialist
Atrium Health
11.2024 - Current
- Exemplify caring and compassionate customer service to create an excellent patient experience. Provide exemplary interpersonal skill and ability to interact with patient and families in a wide variety of sensitive situations. Demonstrate critical thinking skills and decisive judgement in an often hectic-environment and process the ability to work cohesively on a team and independently with minimal supervision. Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience. Encourages patient utilization of front-end technology during the registration process. Enters and maintains confidential and accurate patient information including patient insurance,billing, and payment information throughout patient encounters. Assist billing functions accurately and/or directs to appropriate billing office.
Administrative Assistant of Federal Programs
Union County Public Schools
09.2023 - 05.2024
- Create purchasing orders. Enter absences into AS400. Ensure mileage & timesheets are accurate. Create calendar invitations. Assist in enrolling Multilingual Students & screening them for proficiency in English. Log calls for Student Assignments. Prepare and conduct the district spelling bee. Assist the ESL departments with Multilingual Students & Translations. Ensure invoices are on file & paid on time. Enroll students in the school district & assess their needs. Attend principal, federal programs, and ESL meetings. Answer Pre-K-related questions & assist with screening students before enrollment. Assisted the Office of Student Assignment with phone inquiries which included student transfer applications, special program lottery, and school choice/lottery. Assisted with the completion of Special Programs and School Lotteries.
Surveillance Testing
East Carolina University Student Health Center
01.2022 - 05.2022
- Researched bacterial & viral sexual infections. COVID- 19 surveillance testing & Contact Tracing. Use Medical to check patients in & ensure their information is updated. Researched safe sex practices & present them to the student body. Inform students about the importance of condom usage & distribute them on campus. Collect data on hygiene practices.
Education
B.S. - Public Health, Community Health Concentration
East Carolina University
Greenville, NC05.2022
Skills
- Program Planning
- Needs Assessment
- Health Education
- Health Promotion
- Program Delivery
- Research
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Excel
- Epic/Encompass
Certification
- Program Management
- CITI Program, Social and Behavioral Responsible Conduct of Research Course 1
- CITI Program, Social and Behavioral Research Investigators & Key Personnel
- COVID-19 Contract Tracing
- Foundations of Leadership Certificate 1 & 2
- QPR Gatekeeper
- Self-Awareness
- Self-Management
- Social-Awareness
- Contact Tracing
LANGUAGES
English
Spanish
Timeline
Patient Service Specialist
Atrium Health
11.2024 - Current
Administrative Assistant of Federal Programs
Union County Public Schools
09.2023 - 05.2024
Surveillance Testing
East Carolina University Student Health Center
01.2022 - 05.2022
B.S. - Public Health, Community Health Concentration
East Carolina University