Home based medical transcription position with a large U.S. based company.
Volunteer for seven years with Lifeline of the Carolinas.
Certified Pharmacy Technician registered with the North Carolina Board of Pharmacy since 2000.
Bachelor of Science Degree in Business Administration.
Professional development specialist with proven track record in creating impactful training programs. Known for commitment to team collaboration and consistently achieving measurable results. Highly adaptable and skilled in needs assessment, instructional design, and coaching, ensuring alignment with organizational goals.
Overview
21
21
years of professional experience
Work History
Professional Development Specialist
Miracles In Sight
06.2006 - Current
Participate in ongoing professional development opportunities to stay current on best practices and emerging trends in healthcare as it relates to eye, tissue, and organ donation.
Provide support for hospital partners, serving as a liaison between the healthcare team and Miracles In Sight.
Use first-hand knowledge and clinical expertise to improve donation processes and communication with hospital partners and Medical Examiners.
Provide ongoing education to nursing staff in order to improve the donation and referral process.
Provide statistical and referral data to hospitals in compliance with CMS and JCO regulations.
Medical Transcriptionist
Cymed, Inc.
06.2004 - 01.2007
Documented patient medical histories, vitals and test results in electronic health records system.
Provided exceptional service to healthcare providers by promptly addressing inquiries and resolving issues related to transcribed reports.
Reviewed documentation for compliance with requirements and accuracy of information.
Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Improved turnaround time for report generation by efficiently managing transcription tasks.
Applied medical terminology related to provider-specific treatments and techniques.
Senior Medical Administrative Assistant
Wake Forest University Medical Center
05.2004 - 10.2005
Transcribed Transplant Assessment Reports for all patients being brought before the WFUBMC Transplant Selection Committee.
Transcribed Day Hospital Progress Notes for patients undergoing inpatient therapy for chronic immunosuppression.
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
Generated reports and logged patient information for reliable records.
Called patients to confirm scheduled appointments day in advance.
Maintained and updated patient records for accurate, current medical histories.
Contributed to a positive office environment by fostering strong working relationships with colleagues, resulting in improved team collaboration.
Education
Associate of Science Degree - Health Information Tech.
Brookstone College
Greensboro, NC
05.2001
Skills
E-learning design
Facilitation techniques
Organizational development
Training delivery
Problem-solving
Performance improvement
Customer-oriented
Timeline
Professional Development Specialist
Miracles In Sight
06.2006 - Current
Medical Transcriptionist
Cymed, Inc.
06.2004 - 01.2007
Senior Medical Administrative Assistant
Wake Forest University Medical Center
05.2004 - 10.2005
Associate of Science Degree - Health Information Tech.
Brookstone College
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